FAQ
1) I purchased more than one The Sea and Cake ticket, are all the seats together?Unless it is clearly noted on the The Sea and Cake ticket notes, all of the tickets for the The Sea and Cake event are seated together. If you already purchased, you would most likely be able to see if they were not consecutive seating on your The Sea and Cake receipt.
2) What do I do if the alternative event that I have tickets for is cancelled and no replacement The Sea and Cake event is scheduled?We suggest calling your ticket broker that was listed on your The Sea and Cake order receipt. You may need to return the The Sea and Cake tickets to receive a full refund. If you have received your The Sea and Cake tickets electronically, you do not need to return them. The alternative ticket refunds are typically shown on your statement within 5-7 business days once it is processed by the ticket broker.
3) Why isn't my name displayed on my The Sea and Cake tickets?You are purchasing these The Sea and Cake tickets from a ticket broker who has obtained them for you from someone who couldn't attend the The Sea and Cake event. Since the concert venue only scans the ticket barcodes, the name on the The Sea and Cake ticket is irrelevant. It should not prevent you from seeing The Sea and Cake and experiencing the full alternative event.
4) How do I find the seats for The Sea and Cake tickets?On the page containing The Sea and Cake ticket details, the general location may be listed if they were provided by the ticket broker. (ticket notes under ticket listing) We do not require the seat numbers to be listed by the ticket brokers for the privacy of the buyer and seller. If the The Sea and Cake seat numbers are not listed, buyers can rest assured that all seats purchased from a single listing will be located together unless otherwise clearly stated in the The Sea and Cake ticket notes.
5) How do I make sure that the The Sea and Cake discount code is properly applied to my alternative order?All of our tickets are offered at discounted prices. However, if a The Sea and Cake discount code was provided, simply enter it in the proper area at checkout. Once you enter the The Sea and Cake discount code, scroll up and verify that the discount code was applied for your The Sea and Cake tickets. If you still have questions, you can send our concert ticket team an email and we will confirm your discount code validity.