FAQ
1) How do I print my electronic alternative tickets to see The Silos?You will need a printer and may need Adobe Reader (which is free) to print any The Silos tickets that are delivered electronically. You will either receive an email containing a link to download and print the tickets or receive the tickets as an attachment to that email.
2) As a buyer of The Silos tickets, what are my responsibilities?TicketSupply.com requires all The Silos ticket buyers to review and understand that all sales are final and that The Silos ticket prices are determined by the ticket brokers. We value your business and we are willing to answer any alternative ticket questions that you may have. Due to the nature of the event industry, TicketSupply.com is not responsible for time, date, or venue changes and can't issue refunds due to any of these changes. Your The Silos tickets will be good for the rescheduled date.
3) How do I find the seats for The Silos tickets?On the page containing The Silos ticket details, the general location may be listed if they were provided by the ticket broker. (ticket notes under ticket listing) We do not require the seat numbers to be listed by the ticket brokers for the privacy of the buyer and seller. If the The Silos seat numbers are not listed, buyers can rest assured that all seats purchased from a single listing will be located together unless otherwise clearly stated in the The Silos ticket notes.
4) I want to attend the The Silos event in several cities. Can I view the entire The Silos schedule on the TicketSupply.com web site?Yes, TicketSupply.com lists all the The Silos tour dates to simplify your shopping experience. Just search The Silos or browse the concert section for The Silos. There you will see the The Silos schedule listed and you'll find the dates that the The Silos event will be held in your desired locations. If you have been to a concert event before then be sure to select the best seats for your preference. If you haven't seen The Silos or been to a concert or alternative event then feel free to just ask one of our ticket specialists.
5) I think I may have received the wrong The Silos tickets. What do I do?It is rare that a buyer will receive the wrong The Silos tickets, but accidents can happen. If you believe that you have received the incorrect The Silos tickets, please contact the ticket broker that is listed on your The Silos receipt and provide your order number. Please note that your name isn't always the name on the alternative tickets and that isn't a problem, those are your concert tickets. If the The Silos tickets are in a better section, then the ticket broker might have decided to upgrade your The Silos tickets for free. Please check with the ticket broker to discuss this with them. If they are in fact the wrong The Silos tickets, the ticket broker and us will make every effort to resolve the issue to your satisfaction. Keep in mind that you are covered by our 100% guarantee on alternative tickets so you should not have any concerns.