FAQ
1) How are The Soft Moon ticket brokers restricted in their posting and pricing?Ticket brokers must abide by the TicketSupply.com seller agreement. The Soft Moon tickets must be listed in accordance with any applicable international, federal, state, and local regulations, statutes, and laws. However, TicketSupply.com does not regulate the The Soft Moon ticket prices.
2) What do I do if the pop & rock event that I have tickets for is cancelled and no replacement The Soft Moon event is scheduled?We suggest calling your ticket broker that was listed on your The Soft Moon order receipt. You may need to return the The Soft Moon tickets to receive a full refund. If you have received your The Soft Moon tickets electronically, you do not need to return them. The pop & rock ticket refunds are typically shown on your statement within 5-7 business days once it is processed by the ticket broker.
3) I love pop & rock events! What are the prices of the tickets for The Soft Moon in my area?The prices for The Soft Moon are different for every location. All of the prices are clearly displayed on our web site. You can find these by browsing to concert and then to pop & rock; here you will then look for the The Soft Moon listed. The Soft Moon ticket prices are listed in U.S. dollars unless otherwise noted. TicketSupply.com offers the lowest prices on all The Soft Moon tickets.
4) How do I know if the The Soft Moon event has been cancelled due to inclement weather?If inclement weather is being experienced on the day of the The Soft Moon event, contact the venue to see if the event has been postponed or cancelled. The concert venue will have the most updated The Soft Moon event information along with any alternate parking arrangements due to treacherous conditions in and around the location.
5) Why are there sometimes fees charged for picking up The Soft Moon tickets?Last minute The Soft Moon orders may be subject to an additional fee because of the logistics of getting your The Soft Moon tickets to the venue. This enables you to conveniently pick up your tickets when an event is within a few days.