FAQ
1) I think I may have received the wrong Vamps tickets. What do I do?It is rare that a buyer will receive the wrong Vamps tickets, but accidents can happen. If you believe that you have received the incorrect Vamps tickets, please contact the ticket broker that is listed on your Vamps receipt and provide your order number. Please note that your name isn't always the name on the pop & rock tickets and that isn't a problem, those are your concert tickets. If the Vamps tickets are in a better section, then the ticket broker might have decided to upgrade your Vamps tickets for free. Please check with the ticket broker to discuss this with them. If they are in fact the wrong Vamps tickets, the ticket broker and us will make every effort to resolve the issue to your satisfaction. Keep in mind that you are covered by our 100% guarantee on pop & rock tickets so you should not have any concerns.
2) I want to attend the Vamps event in several cities. Can I view the entire Vamps schedule on the TicketSupply.com web site?Yes, TicketSupply.com lists all the Vamps tour dates to simplify your shopping experience. Just search Vamps or browse the concert section for Vamps. There you will see the Vamps schedule listed and you'll find the dates that the Vamps event will be held in your desired locations. If you have been to a concert event before then be sure to select the best seats for your preference. If you haven't seen Vamps or been to a concert or pop & rock event then feel free to just ask one of our ticket specialists.
3) What do I do if the Vamps start time listed on the ticket is different than the time contained in my order information?The start time of the event may have changed since the tickets print date. TicketSupply.com and the ticket broker are not responsible for anyone missing an event due to a time change. Therefore, if you have questions, you should contact the concert venue to determine the correct start time for the Vamps event. They would be happy to let you know of any changes to the Vamps event.
4) I ordered my Vamps tickets. When will they ship?Once you have ordered your Vamps tickets, TicketSupply.com sends you an email containing your tracking website/pin as well as information regarding your ticket broker. You can track your Vamps tickets using the website link and/or contact your ticket broker for more information. We guarantee that your pop & rock tickets will arrive in time for the Vamps event!
5) Is there a way for me to verify that my Vamps tickets are authentic?Currently, TicketSupply.com does not offer a customer authenticity verification process for Vamps, or any other, tickets. However, TicketSupply.com verifies that all Vamps tickets purchased on its site are authentic. If there should be any doubt, please contact us directly and we'll check into this for you.