FAQ
1) There isn't time to ship my The Why Store tickets; can I get my tickets at will call?Yes, you can either get your The Why Store tickets via will call, digital delivery or local pickup. Select either will call, email or local pickup options on the checkout. If you have already ordered and need to change your The Why Store ticket delivery, be sure to call your ticket broker as soon as possible to discuss delivery options. You can find their contact information on the receipt that is sent to you after you purchased your alternative tickets. Note: If you are picking your The Why Store tickets up at will call, be sure to bring your ID to the box office window.
2) What do I do if the The Why Store start time listed on the ticket is different than the time contained in my order information?The start time of the event may have changed since the tickets print date. TicketSupply.com and the ticket broker are not responsible for anyone missing an event due to a time change. Therefore, if you have questions, you should contact the concert venue to determine the correct start time for the The Why Store event. They would be happy to let you know of any changes to the The Why Store event.
3) I ordered my The Why Store tickets. When will they ship?Once you have ordered your The Why Store tickets, TicketSupply.com sends you an email containing your tracking website/pin as well as information regarding your ticket broker. You can track your The Why Store tickets using the website link and/or contact your ticket broker for more information. We guarantee that your alternative tickets will arrive in time for the The Why Store event!
4) Who determines the face value of my The Why Store ticket?The artist, venue, or promoter determines the face value of your The Why Store ticket. TicketSupply.com does not play any role in determining face values of The Why Store or other tickets. Additional charges that may be included in concert tickets price are a facility charge, convenience charge, order processing fee, taxes, and delivery price.
5) How do I print my electronic alternative tickets to see The Why Store?You will need a printer and may need Adobe Reader (which is free) to print any The Why Store tickets that are delivered electronically. You will either receive an email containing a link to download and print the tickets or receive the tickets as an attachment to that email.