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FAQ
1) Is there a way for me to verify that my This Is The Kit tickets are authentic?Currently, TicketSupply.com does not offer a customer authenticity verification process for This Is The Kit, or any other, tickets. However, TicketSupply.com verifies that all This Is The Kit tickets purchased on its site are authentic. If there should be any doubt, please contact us directly and we'll check into this for you.
2) What do I do if the alternative event that I have tickets for is cancelled and no replacement This Is The Kit event is scheduled?We suggest calling your ticket broker that was listed on your This Is The Kit order receipt. You may need to return the This Is The Kit tickets to receive a full refund. If you have received your This Is The Kit tickets electronically, you do not need to return them. The alternative ticket refunds are typically shown on your statement within 5-7 business days once it is processed by the ticket broker.
3) What do I do if the This Is The Kit event that I had tickets for is postponed and rescheduled but I cannot go?If the This Is The Kit event is postponed and rescheduled, you may use your tickets on the new date. If you are unable to use them, you might be able to post the This Is The Kit tickets for sale elsewhere. As soon as a rescheduled date is announced, TicketSupply.com will update the This Is The Kit schedule to reflect the new date. TicketSupply.com is not responsible for postponed This Is The Kit events and can not issue any refunds for these. If there is no rescheduled date and the This Is The Kit event has been permanently cancelled, please contact your ticket broker (listed on your receipt) for a full refund.
4) What do I do if my order for This Is The Kit tickets has not been confirmed by the ticket broker?If the alternative ticket broker has not confirmed your order for This Is The Kit tickets, you should call them to find out if there is a problem with your billing. If the ticket broker is unable to confirm the This Is The Kit order because the tickets are sold (this is very rare), they will search the TicketSupply.com marketplace to find other This Is The Kit tickets for you or we will allow you to cancel the order for a refund. When looking for alternate This Is The Kit tickets, we will try to find those with a similar price and location. However, supply and demand for alternative events dictate price and location so there are no guarantees.
5) Do you have This Is The Kit event tickets?Yes, TicketSupply.com offers tickets for This Is The Kit at the lowest prices available. You can easily search our site by typing "This Is The Kit" in the search box. Or you can browse to that page directly by visiting concert and then clicking alternative. This will allow you to view the entire inventory of low-priced This Is The Kit tickets; you can even view seat information for each This Is The Kit ticket, which allows you to make the most informed purchasing decision to see your alternative event!