FAQ
1) Do you provide any guarantees for my Thriller Live tickets?Yes we do! Once the ticket broker has confirmed your order, TicketSupply.com guarantees that your Thriller Live tickets will be authentic and that you will receive them in time to attend the Thriller Live event. If the Thriller Live tickets are hard tickets, they will be mailed to you. If Thriller Live tickets are emailable or are digital tickets, the broker may email them to you for your convenience.
2) How do I know if the Thriller Live event has been cancelled due to inclement weather?If inclement weather is being experienced on the day of the Thriller Live event, contact the venue to see if the event has been postponed or cancelled. The theater venue will have the most updated Thriller Live event information along with any alternate parking arrangements due to treacherous conditions in and around the location.
3) Are the listed prices for Thriller Live tickets different from their face value?In most cases, the listed price will be different from the face value of the Thriller Live tickets. The posted price for these Thriller Live tickets is determined by the ticket broker. Ticket brokers need to account for expenses in obtaining the tickets, delivery charges, convenience fees, and other charges in addition to the cost of acquiring the Thriller Live tickets. Buyers may pay more or less than face value for their Thriller Live tickets.
4) How can I get aisle seats to see Thriller Live?For any tickets, including those to see Thriller Live, aisle seats are a hot item. If any Thriller Live ticket within a listing is seated on an aisle, this detail will usually be provided by the ticket broker when they list the Thriller Live tickets. Buyers should read the information listed in the ticket posting details (under the Thriller Live specific ticket listing) to find this information. If there are no notes on the listing and no mention of an aisle seat, buyers should assume that the Thriller Live seats are not located on an aisle.
5) What do I do if my order for Thriller Live tickets has not been confirmed by the ticket broker?If the musical & play ticket broker has not confirmed your order for Thriller Live tickets, you should call them to find out if there is a problem with your billing. If the ticket broker is unable to confirm the Thriller Live order because the tickets are sold (this is very rare), they will search the TicketSupply.com marketplace to find other Thriller Live tickets for you or we will allow you to cancel the order for a refund. When looking for alternate Thriller Live tickets, we will try to find those with a similar price and location. However, supply and demand for musical & play events dictate price and location so there are no guarantees.