FAQ
1) Is there a way for me to verify that my Thurston Moore tickets are authentic?Currently, TicketSupply.com does not offer a customer authenticity verification process for Thurston Moore, or any other, tickets. However, TicketSupply.com verifies that all Thurston Moore tickets purchased on its site are authentic. If there should be any doubt, please contact us directly and we'll check into this for you.
2) What do I do if the Thurston Moore start time listed on the ticket is different than the time contained in my order information?The start time of the event may have changed since the tickets print date. TicketSupply.com and the ticket broker are not responsible for anyone missing an event due to a time change. Therefore, if you have questions, you should contact the concert venue to determine the correct start time for the Thurston Moore event. They would be happy to let you know of any changes to the Thurston Moore event.
3) Help!!! I lost my Thurston Moore tickets for the event! Can you do anything? Unfortunately, TicketSupply.com is unable to help if you have lost your Thurston Moore tickets. You can contact the ticket broker to see if he or she can have the venue resend the Thurston Moore tickets. However, there are no guarantees so it is important that you keep the Thurston Moore tickets safe once you receive them. You can find your Thurston Moore ticket broker's information on your receipt that was emailed to you.
4) Is there a guarantee for the delivery of your Thurston Moore tickets?You will be notified of the approximate ship date after you order. Typically Thurston Moore tickets are shipped within 1 business day but there may be cases where the alternative tickets are not shipped right away. We guarantee that your Thurston Moore tickets will arrive to you in time for the event. If it is not possible to get your Thurston Moore tickets to you in time by shipping, we will arrange for you to pick them up locally or at the venue will call office before the alternative event.
5) What do I do if the Thurston Moore event that I had tickets for is postponed and rescheduled but I cannot go?If the Thurston Moore event is postponed and rescheduled, you may use your tickets on the new date. If you are unable to use them, you might be able to post the Thurston Moore tickets for sale elsewhere. As soon as a rescheduled date is announced, TicketSupply.com will update the Thurston Moore schedule to reflect the new date. TicketSupply.com is not responsible for postponed Thurston Moore events and can not issue any refunds for these. If there is no rescheduled date and the Thurston Moore event has been permanently cancelled, please contact your ticket broker (listed on your receipt) for a full refund.