FAQ
1) What if I don't know which concert event I want to see?If you like concert events, browse to that section using the top navigation. If there is someone specific that you want to search for, just enter the performer information in the search box. (i.e. "Tina Guo"). Or, you can locate all performers at a particular concert venue and choose that way.
2) I think I may have received the wrong Tina Guo tickets. What do I do?It is rare that a buyer will receive the wrong Tina Guo tickets, but accidents can happen. If you believe that you have received the incorrect Tina Guo tickets, please contact the ticket broker that is listed on your Tina Guo receipt and provide your order number. Please note that your name isn't always the name on the other concert tickets and that isn't a problem, those are your concert tickets. If the Tina Guo tickets are in a better section, then the ticket broker might have decided to upgrade your Tina Guo tickets for free. Please check with the ticket broker to discuss this with them. If they are in fact the wrong Tina Guo tickets, the ticket broker and us will make every effort to resolve the issue to your satisfaction. Keep in mind that you are covered by our 100% guarantee on other concert tickets so you should not have any concerns.
3) How can I find concert tickets to see Tina Guo on TicketSupply.com?Browse the concert section of the site or type Tina Guo into the search box on the site. TicketSupply.com always offers Tina Guo tickets at the best-price online. If you are looking for another concert or other concert event then be sure to act quickly so you find the best-priced other concert tickets and seats from our large inventory!
4) As a buyer of Tina Guo tickets, what are my responsibilities?TicketSupply.com requires all Tina Guo ticket buyers to review and understand that all sales are final and that Tina Guo ticket prices are determined by the ticket brokers. We value your business and we are willing to answer any other concert ticket questions that you may have. Due to the nature of the event industry, TicketSupply.com is not responsible for time, date, or venue changes and can't issue refunds due to any of these changes. Your Tina Guo tickets will be good for the rescheduled date.
5) Why isn't my name displayed on my Tina Guo tickets?You are purchasing these Tina Guo tickets from a ticket broker who has obtained them for you from someone who couldn't attend the Tina Guo event. Since the concert venue only scans the ticket barcodes, the name on the Tina Guo ticket is irrelevant. It should not prevent you from seeing Tina Guo and experiencing the full other concert event.