FAQ
1) How do I make sure that the Tom MacDonald discount code is properly applied to my rap & hip hop order?All of our tickets are offered at discounted prices. However, if a Tom MacDonald discount code was provided, simply enter it in the proper area at checkout. Once you enter the Tom MacDonald discount code, scroll up and verify that the discount code was applied for your Tom MacDonald tickets. If you still have questions, you can send our concert ticket team an email and we will confirm your discount code validity.
2) Why do Tom MacDonald tickets within the same section have different prices?TicketSupply.com is an open ticket broker marketplace for Tom MacDonald. When you purchase tickets to Tom MacDonald you are purchasing from accredited ticket broker companies. The reason the tickets for Tom MacDonald vary in price in the same section is due to different ticket brokers listing the Tom MacDonald tickets. These brokers often list Tom MacDonald tickets competitively based on market standards and availability but their perception and expenses of obtaining the Tom MacDonald tickets are different per broker.
3) What do I do if the Tom MacDonald start time listed on the ticket is different than the time contained in my order information?The start time of the event may have changed since the tickets print date. TicketSupply.com and the ticket broker are not responsible for anyone missing an event due to a time change. Therefore, if you have questions, you should contact the concert venue to determine the correct start time for the Tom MacDonald event. They would be happy to let you know of any changes to the Tom MacDonald event.
4) What if I don't know which concert event I want to see?If you like concert events, browse to that section using the top navigation. If there is someone specific that you want to search for, just enter the performer information in the search box. (i.e. "Tom MacDonald"). Or, you can locate all performers at a particular concert venue and choose that way.
5) I think I may have received the wrong Tom MacDonald tickets. What do I do?It is rare that a buyer will receive the wrong Tom MacDonald tickets, but accidents can happen. If you believe that you have received the incorrect Tom MacDonald tickets, please contact the ticket broker that is listed on your Tom MacDonald receipt and provide your order number. Please note that your name isn't always the name on the rap & hip hop tickets and that isn't a problem, those are your concert tickets. If the Tom MacDonald tickets are in a better section, then the ticket broker might have decided to upgrade your Tom MacDonald tickets for free. Please check with the ticket broker to discuss this with them. If they are in fact the wrong Tom MacDonald tickets, the ticket broker and us will make every effort to resolve the issue to your satisfaction. Keep in mind that you are covered by our 100% guarantee on rap & hip hop tickets so you should not have any concerns.