FAQ
1) Why isn't my name displayed on my Topdog/Underdog tickets?You are purchasing these Topdog/Underdog tickets from a ticket broker who has obtained them for you from someone who couldn't attend the Topdog/Underdog event. Since the theater venue only scans the ticket barcodes, the name on the Topdog/Underdog ticket is irrelevant. It should not prevent you from seeing Topdog/Underdog and experiencing the full musical & play event.
2) I bought Topdog/Underdog tickets but now I don't want to go. How do I cancel my order?Unfortunately, because musical & play tickets are a one-of-a-kind item our Topdog/Underdog ticket policy to buyer's states that you cannot change, cancel or exchange an order once you have placed it. If you would like more information please refer to the TicketSupply.com policy at the bottom of the page.
3) Help!!! I lost my Topdog/Underdog tickets for the event! Can you do anything? Unfortunately, TicketSupply.com is unable to help if you have lost your Topdog/Underdog tickets. You can contact the ticket broker to see if he or she can have the venue resend the Topdog/Underdog tickets. However, there are no guarantees so it is important that you keep the Topdog/Underdog tickets safe once you receive them. You can find your Topdog/Underdog ticket broker's information on your receipt that was emailed to you.
4) How are Topdog/Underdog ticket brokers restricted in their posting and pricing?Ticket brokers must abide by the TicketSupply.com seller agreement. Topdog/Underdog tickets must be listed in accordance with any applicable international, federal, state, and local regulations, statutes, and laws. However, TicketSupply.com does not regulate the Topdog/Underdog ticket prices.
5) Is there a guarantee for the delivery of your Topdog/Underdog tickets?You will be notified of the approximate ship date after you order. Typically Topdog/Underdog tickets are shipped within 1 business day but there may be cases where the musical & play tickets are not shipped right away. We guarantee that your Topdog/Underdog tickets will arrive to you in time for the event. If it is not possible to get your Topdog/Underdog tickets to you in time by shipping, we will arrange for you to pick them up locally or at the venue will call office before the musical & play event.