FAQ
1) There isn't time to ship my Trailheads tickets; can I get my tickets at will call?Yes, you can either get your Trailheads tickets via will call, digital delivery or local pickup. Select either will call, email or local pickup options on the checkout. If you have already ordered and need to change your Trailheads ticket delivery, be sure to call your ticket broker as soon as possible to discuss delivery options. You can find their contact information on the receipt that is sent to you after you purchased your hard rock & metal tickets. Note: If you are picking your Trailheads tickets up at will call, be sure to bring your ID to the box office window.
2) What if the Trailheads event is postponed?If the Trailheads event is postponed, your Trailheads tickets will be usable for the postponed event. Since this may be subject to exceptions, you can contact the ticket broker of your Trailheads tickets to confirm. Call or send the broker an email using the seller contact information that TicketSupply.com provided to you when you bought your Trailheads tickets.
3) I purchased more than one Trailheads ticket, are all the seats together?Unless it is clearly noted on the Trailheads ticket notes, all of the tickets for the Trailheads event are seated together. If you already purchased, you would most likely be able to see if they were not consecutive seating on your Trailheads receipt.
4) Why do Trailheads tickets within the same section have different prices?TicketSupply.com is an open ticket broker marketplace for Trailheads. When you purchase tickets to Trailheads you are purchasing from accredited ticket broker companies. The reason the tickets for Trailheads vary in price in the same section is due to different ticket brokers listing the Trailheads tickets. These brokers often list Trailheads tickets competitively based on market standards and availability but their perception and expenses of obtaining the Trailheads tickets are different per broker.
5) Is there a way for me to verify that my Trailheads tickets are authentic?Currently, TicketSupply.com does not offer a customer authenticity verification process for Trailheads, or any other, tickets. However, TicketSupply.com verifies that all Trailheads tickets purchased on its site are authentic. If there should be any doubt, please contact us directly and we'll check into this for you.