FAQ
1) Why are there sometimes fees charged for picking up Ubu Pandemia tickets?Last minute Ubu Pandemia orders may be subject to an additional fee because of the logistics of getting your Ubu Pandemia tickets to the venue. This enables you to conveniently pick up your tickets when an event is within a few days.
2) How do I print my electronic latin tickets to see Ubu Pandemia?You will need a printer and may need Adobe Reader (which is free) to print any Ubu Pandemia tickets that are delivered electronically. You will either receive an email containing a link to download and print the tickets or receive the tickets as an attachment to that email.
3) Who determines the face value of my Ubu Pandemia ticket?The artist, venue, or promoter determines the face value of your Ubu Pandemia ticket. TicketSupply.com does not play any role in determining face values of Ubu Pandemia or other tickets. Additional charges that may be included in concert tickets price are a facility charge, convenience charge, order processing fee, taxes, and delivery price.
4) I think I may have received the wrong Ubu Pandemia tickets. What do I do?It is rare that a buyer will receive the wrong Ubu Pandemia tickets, but accidents can happen. If you believe that you have received the incorrect Ubu Pandemia tickets, please contact the ticket broker that is listed on your Ubu Pandemia receipt and provide your order number. Please note that your name isn't always the name on the latin tickets and that isn't a problem, those are your concert tickets. If the Ubu Pandemia tickets are in a better section, then the ticket broker might have decided to upgrade your Ubu Pandemia tickets for free. Please check with the ticket broker to discuss this with them. If they are in fact the wrong Ubu Pandemia tickets, the ticket broker and us will make every effort to resolve the issue to your satisfaction. Keep in mind that you are covered by our 100% guarantee on latin tickets so you should not have any concerns.
5) What if I don't know which concert event I want to see?If you like concert events, browse to that section using the top navigation. If there is someone specific that you want to search for, just enter the performer information in the search box. (i.e. "Ubu Pandemia"). Or, you can locate all performers at a particular concert venue and choose that way.