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FAQ
1) I think I may have received the wrong Uli Jon Roth tickets. What do I do?It is rare that a buyer will receive the wrong Uli Jon Roth tickets, but accidents can happen. If you believe that you have received the incorrect Uli Jon Roth tickets, please contact the ticket broker that is listed on your Uli Jon Roth receipt and provide your order number. Please note that your name isn't always the name on the hard rock & metal tickets and that isn't a problem, those are your concert tickets. If the Uli Jon Roth tickets are in a better section, then the ticket broker might have decided to upgrade your Uli Jon Roth tickets for free. Please check with the ticket broker to discuss this with them. If they are in fact the wrong Uli Jon Roth tickets, the ticket broker and us will make every effort to resolve the issue to your satisfaction. Keep in mind that you are covered by our 100% guarantee on hard rock & metal tickets so you should not have any concerns.
2) What do I do if my order for Uli Jon Roth tickets has not been confirmed by the ticket broker?If the hard rock & metal ticket broker has not confirmed your order for Uli Jon Roth tickets, you should call them to find out if there is a problem with your billing. If the ticket broker is unable to confirm the Uli Jon Roth order because the tickets are sold (this is very rare), they will search the TicketSupply.com marketplace to find other Uli Jon Roth tickets for you or we will allow you to cancel the order for a refund. When looking for alternate Uli Jon Roth tickets, we will try to find those with a similar price and location. However, supply and demand for hard rock & metal events dictate price and location so there are no guarantees.
3) Where can I find the cheapest tickets to see Uli Jon Roth in my area?The cheapest tickets to see Uli Jon Roth in all other cities can be found on TicketSupply.com. We have a large supply of tickets for all venues where Uli Jon Roth will be and ordering through our site is fast and convenient. Buy your Uli Jon Roth tickets and you will not be sorry because concert events are so much fun and you will pay less than on other sites selling hard rock & metal tickets.
4) What do I do if the hard rock & metal event that I have tickets for is cancelled and no replacement Uli Jon Roth event is scheduled?We suggest calling your ticket broker that was listed on your Uli Jon Roth order receipt. You may need to return the Uli Jon Roth tickets to receive a full refund. If you have received your Uli Jon Roth tickets electronically, you do not need to return them. The hard rock & metal ticket refunds are typically shown on your statement within 5-7 business days once it is processed by the ticket broker.
5) What do I do if the Uli Jon Roth event that I had tickets for is postponed and rescheduled but I cannot go?If the Uli Jon Roth event is postponed and rescheduled, you may use your tickets on the new date. If you are unable to use them, you might be able to post the Uli Jon Roth tickets for sale elsewhere. As soon as a rescheduled date is announced, TicketSupply.com will update the Uli Jon Roth schedule to reflect the new date. TicketSupply.com is not responsible for postponed Uli Jon Roth events and can not issue any refunds for these. If there is no rescheduled date and the Uli Jon Roth event has been permanently cancelled, please contact your ticket broker (listed on your receipt) for a full refund.