FAQ
1) Why isn't my name displayed on my Upon This Rock tickets?You are purchasing these Upon This Rock tickets from a ticket broker who has obtained them for you from someone who couldn't attend the Upon This Rock event. Since the theater venue only scans the ticket barcodes, the name on the Upon This Rock ticket is irrelevant. It should not prevent you from seeing Upon This Rock and experiencing the full musical & play event.
2) Where can I find the cheapest tickets to see Upon This Rock in my area?The cheapest tickets to see Upon This Rock in all other cities can be found on TicketSupply.com. We have a large supply of tickets for all venues where Upon This Rock will be and ordering through our site is fast and convenient. Buy your Upon This Rock tickets and you will not be sorry because theater events are so much fun and you will pay less than on other sites selling musical & play tickets.
3) What do I do if the musical & play event that I have tickets for is cancelled and no replacement Upon This Rock event is scheduled?We suggest calling your ticket broker that was listed on your Upon This Rock order receipt. You may need to return the Upon This Rock tickets to receive a full refund. If you have received your Upon This Rock tickets electronically, you do not need to return them. The musical & play ticket refunds are typically shown on your statement within 5-7 business days once it is processed by the ticket broker.
4) What do I do if the Upon This Rock event that I had tickets for is postponed and rescheduled but I cannot go?If the Upon This Rock event is postponed and rescheduled, you may use your tickets on the new date. If you are unable to use them, you might be able to post the Upon This Rock tickets for sale elsewhere. As soon as a rescheduled date is announced, TicketSupply.com will update the Upon This Rock schedule to reflect the new date. TicketSupply.com is not responsible for postponed Upon This Rock events and can not issue any refunds for these. If there is no rescheduled date and the Upon This Rock event has been permanently cancelled, please contact your ticket broker (listed on your receipt) for a full refund.
5) Can my Upon This Rock tickets be sent to an address other than my billing address?Upon This Rock tickets that are mailed are sent only to the billing address on file for the buyer. If this is not convenient and the tickets are hard tickets, some Upon This Rock ticket brokers allow buyers to select a will call pickup option. If the tickets may be digital tickets, you can check into electronic tickets; these can be printed from any location. If you are not sure if the specific Upon This Rock tickets can be electronic tickets, please contact our customer support and they can help you find this information.