Vancouver Giants Tickets

1) I think I may have received the wrong Vancouver Giants tickets. What do I do?

It is rare that a buyer will receive the wrong Vancouver Giants tickets, but accidents can happen. If you believe that you have received the incorrect Vancouver Giants tickets, please contact the ticket broker that is listed on your Vancouver Giants receipt and provide your order number. Please note that your name isn't always the name on the hockey tickets and that isn't a problem, those are your sports tickets. If the Vancouver Giants tickets are in a better section, then the ticket broker might have decided to upgrade your Vancouver Giants tickets for free. Please check with the ticket broker to discuss this with them. If they are in fact the wrong Vancouver Giants tickets, the ticket broker and us will make every effort to resolve the issue to your satisfaction. Keep in mind that you are covered by our 100% guarantee on hockey tickets so you should not have any concerns.

2) How do I find the seats for Vancouver Giants tickets?

On the page containing Vancouver Giants ticket details, the general location may be listed if they were provided by the ticket broker. (ticket notes under ticket listing) We do not require the seat numbers to be listed by the ticket brokers for the privacy of the buyer and seller. If the Vancouver Giants seat numbers are not listed, buyers can rest assured that all seats purchased from a single listing will be located together unless otherwise clearly stated in the Vancouver Giants ticket notes.

3) What do I do if my order for Vancouver Giants tickets has not been confirmed by the ticket broker?

If the hockey ticket broker has not confirmed your order for Vancouver Giants tickets, you should call them to find out if there is a problem with your billing. If the ticket broker is unable to confirm the Vancouver Giants order because the tickets are sold (this is very rare), they will search the TicketSupply.com marketplace to find other Vancouver Giants tickets for you or we will allow you to cancel the order for a refund. When looking for alternate Vancouver Giants tickets, we will try to find those with a similar price and location. However, supply and demand for hockey events dictate price and location so there are no guarantees.

4) How do I find parking information, security procedures, and the Vancouver Giants gate opening times for the venue?

The best way to get the most accurate and updated Vancouver Giants event details is to contact venue directly. A hockey representative will be able to direct you to find more information about parking and any relevant security details for the Vancouver Giants event. The representative will also be able to provide you with the Vancouver Giants gate/door opening times. In most cases, this Vancouver Giants event information will also be available on the venues web site.

5) Why isn't my name displayed on my Vancouver Giants tickets?

You are purchasing these Vancouver Giants tickets from a ticket broker who has obtained them for you from someone who couldn't attend the Vancouver Giants event. Since the sports venue only scans the ticket barcodes, the name on the Vancouver Giants ticket is irrelevant. It should not prevent you from seeing Vancouver Giants and experiencing the full hockey event.