FAQ
1) Who determines the face value of my Vicente Amigo ticket?The artist, venue, or promoter determines the face value of your Vicente Amigo ticket. TicketSupply.com does not play any role in determining face values of Vicente Amigo or other tickets. Additional charges that may be included in concert tickets price are a facility charge, convenience charge, order processing fee, taxes, and delivery price.
2) Is there a guarantee for the delivery of your Vicente Amigo tickets?You will be notified of the approximate ship date after you order. Typically Vicente Amigo tickets are shipped within 1 business day but there may be cases where the latin tickets are not shipped right away. We guarantee that your Vicente Amigo tickets will arrive to you in time for the event. If it is not possible to get your Vicente Amigo tickets to you in time by shipping, we will arrange for you to pick them up locally or at the venue will call office before the latin event.
3) What do I do if my order for Vicente Amigo tickets has not been confirmed by the ticket broker?If the latin ticket broker has not confirmed your order for Vicente Amigo tickets, you should call them to find out if there is a problem with your billing. If the ticket broker is unable to confirm the Vicente Amigo order because the tickets are sold (this is very rare), they will search the TicketSupply.com marketplace to find other Vicente Amigo tickets for you or we will allow you to cancel the order for a refund. When looking for alternate Vicente Amigo tickets, we will try to find those with a similar price and location. However, supply and demand for latin events dictate price and location so there are no guarantees.
4) I ordered my Vicente Amigo tickets. When will they ship?Once you have ordered your Vicente Amigo tickets, TicketSupply.com sends you an email containing your tracking website/pin as well as information regarding your ticket broker. You can track your Vicente Amigo tickets using the website link and/or contact your ticket broker for more information. We guarantee that your latin tickets will arrive in time for the Vicente Amigo event!
5) Help!!! I lost my Vicente Amigo tickets for the event! Can you do anything? Unfortunately, TicketSupply.com is unable to help if you have lost your Vicente Amigo tickets. You can contact the ticket broker to see if he or she can have the venue resend the Vicente Amigo tickets. However, there are no guarantees so it is important that you keep the Vicente Amigo tickets safe once you receive them. You can find your Vicente Amigo ticket broker's information on your receipt that was emailed to you.