FAQ
1) What do I do if the Vida Blue event that I had tickets for is postponed and rescheduled but I cannot go?If the Vida Blue event is postponed and rescheduled, you may use your tickets on the new date. If you are unable to use them, you might be able to post the Vida Blue tickets for sale elsewhere. As soon as a rescheduled date is announced, TicketSupply.com will update the Vida Blue schedule to reflect the new date. TicketSupply.com is not responsible for postponed Vida Blue events and can not issue any refunds for these. If there is no rescheduled date and the Vida Blue event has been permanently cancelled, please contact your ticket broker (listed on your receipt) for a full refund.
2) What do I do if the pop & rock event that I have tickets for is cancelled and no replacement Vida Blue event is scheduled?We suggest calling your ticket broker that was listed on your Vida Blue order receipt. You may need to return the Vida Blue tickets to receive a full refund. If you have received your Vida Blue tickets electronically, you do not need to return them. The pop & rock ticket refunds are typically shown on your statement within 5-7 business days once it is processed by the ticket broker.
3) Do you provide any guarantees for my Vida Blue tickets?Yes we do! Once the ticket broker has confirmed your order, TicketSupply.com guarantees that your Vida Blue tickets will be authentic and that you will receive them in time to attend the Vida Blue event. If the Vida Blue tickets are hard tickets, they will be mailed to you. If Vida Blue tickets are emailable or are digital tickets, the broker may email them to you for your convenience.
4) How can I get aisle seats to see Vida Blue?For any tickets, including those to see Vida Blue, aisle seats are a hot item. If any Vida Blue ticket within a listing is seated on an aisle, this detail will usually be provided by the ticket broker when they list the Vida Blue tickets. Buyers should read the information listed in the ticket posting details (under the Vida Blue specific ticket listing) to find this information. If there are no notes on the listing and no mention of an aisle seat, buyers should assume that the Vida Blue seats are not located on an aisle.
5) What is the best pop & rock event happening now?All of our offered pop & rock events are outstanding but we recommend considering our Vida Blue tickets. These are very popular this year and buyers are purchasing our discounted Vida Blue tickets as soon as they are posted. Based on this popularity, you are sure to enjoy this pop & rock event.