before it's too late.
FAQ
1) I think I may have received the wrong Vision Video tickets. What do I do?It is rare that a buyer will receive the wrong Vision Video tickets, but accidents can happen. If you believe that you have received the incorrect Vision Video tickets, please contact the ticket broker that is listed on your Vision Video receipt and provide your order number. Please note that your name isn't always the name on the pop & rock tickets and that isn't a problem, those are your concert tickets. If the Vision Video tickets are in a better section, then the ticket broker might have decided to upgrade your Vision Video tickets for free. Please check with the ticket broker to discuss this with them. If they are in fact the wrong Vision Video tickets, the ticket broker and us will make every effort to resolve the issue to your satisfaction. Keep in mind that you are covered by our 100% guarantee on pop & rock tickets so you should not have any concerns.
2) I want to attend the Vision Video event in several cities. Can I view the entire Vision Video schedule on the TicketSupply.com web site?Yes, TicketSupply.com lists all the Vision Video tour dates to simplify your shopping experience. Just search Vision Video or browse the concert section for Vision Video. There you will see the Vision Video schedule listed and you'll find the dates that the Vision Video event will be held in your desired locations. If you have been to a concert event before then be sure to select the best seats for your preference. If you haven't seen Vision Video or been to a concert or pop & rock event then feel free to just ask one of our ticket specialists.
3) Why do Vision Video tickets within the same section have different prices?TicketSupply.com is an open ticket broker marketplace for Vision Video. When you purchase tickets to Vision Video you are purchasing from accredited ticket broker companies. The reason the tickets for Vision Video vary in price in the same section is due to different ticket brokers listing the Vision Video tickets. These brokers often list Vision Video tickets competitively based on market standards and availability but their perception and expenses of obtaining the Vision Video tickets are different per broker.
4) How do I make sure that the Vision Video discount code is properly applied to my pop & rock order?All of our tickets are offered at discounted prices. However, if a Vision Video discount code was provided, simply enter it in the proper area at checkout. Once you enter the Vision Video discount code, scroll up and verify that the discount code was applied for your Vision Video tickets. If you still have questions, you can send our concert ticket team an email and we will confirm your discount code validity.
5) What do I do if the pop & rock event that I have tickets for is cancelled and no replacement Vision Video event is scheduled?We suggest calling your ticket broker that was listed on your Vision Video order receipt. You may need to return the Vision Video tickets to receive a full refund. If you have received your Vision Video tickets electronically, you do not need to return them. The pop & rock ticket refunds are typically shown on your statement within 5-7 business days once it is processed by the ticket broker.