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FAQ
1) I ordered my Voodoo Prophet tickets. When will they ship?Once you have ordered your Voodoo Prophet tickets, TicketSupply.com sends you an email containing your tracking website/pin as well as information regarding your ticket broker. You can track your Voodoo Prophet tickets using the website link and/or contact your ticket broker for more information. We guarantee that your hard rock & metal tickets will arrive in time for the Voodoo Prophet event!
2) Is there a way for me to verify that my Voodoo Prophet tickets are authentic?Currently, TicketSupply.com does not offer a customer authenticity verification process for Voodoo Prophet, or any other, tickets. However, TicketSupply.com verifies that all Voodoo Prophet tickets purchased on its site are authentic. If there should be any doubt, please contact us directly and we'll check into this for you.
3) How do I make sure that the Voodoo Prophet discount code is properly applied to my hard rock & metal order?All of our tickets are offered at discounted prices. However, if a Voodoo Prophet discount code was provided, simply enter it in the proper area at checkout. Once you enter the Voodoo Prophet discount code, scroll up and verify that the discount code was applied for your Voodoo Prophet tickets. If you still have questions, you can send our concert ticket team an email and we will confirm your discount code validity.
4) What do I do if I received an error message when placing my Voodoo Prophet ticket order?If you see an error message when you are placing your order for Voodoo Prophet tickets, check to make sure that the details you provided on the Voodoo Prophet order form are correct. If, after correcting everything, you still receive an error message, please contact our phone support and they would be happy to help you resolve the situation.
5) What do I do if the hard rock & metal event that I have tickets for is cancelled and no replacement Voodoo Prophet event is scheduled?We suggest calling your ticket broker that was listed on your Voodoo Prophet order receipt. You may need to return the Voodoo Prophet tickets to receive a full refund. If you have received your Voodoo Prophet tickets electronically, you do not need to return them. The hard rock & metal ticket refunds are typically shown on your statement within 5-7 business days once it is processed by the ticket broker.