FAQ
1) I want to attend the Walk The Moon event in several cities. Can I view the entire Walk The Moon schedule on the TicketSupply.com web site?Yes, TicketSupply.com lists all the Walk The Moon tour dates to simplify your shopping experience. Just search Walk The Moon or browse the concert section for Walk The Moon. There you will see the Walk The Moon schedule listed and you'll find the dates that the Walk The Moon event will be held in your desired locations. If you have been to a concert event before then be sure to select the best seats for your preference. If you haven't seen Walk The Moon or been to a concert or pop & rock event then feel free to just ask one of our ticket specialists.
2) What do I do if the Walk The Moon start time listed on the ticket is different than the time contained in my order information?The start time of the event may have changed since the tickets print date. TicketSupply.com and the ticket broker are not responsible for anyone missing an event due to a time change. Therefore, if you have questions, you should contact the concert venue to determine the correct start time for the Walk The Moon event. They would be happy to let you know of any changes to the Walk The Moon event.
3) Do you provide any guarantees for my Walk The Moon tickets?Yes we do! Once the ticket broker has confirmed your order, TicketSupply.com guarantees that your Walk The Moon tickets will be authentic and that you will receive them in time to attend the Walk The Moon event. If the Walk The Moon tickets are hard tickets, they will be mailed to you. If Walk The Moon tickets are emailable or are digital tickets, the broker may email them to you for your convenience.
4) How can I get aisle seats to see Walk The Moon?For any tickets, including those to see Walk The Moon, aisle seats are a hot item. If any Walk The Moon ticket within a listing is seated on an aisle, this detail will usually be provided by the ticket broker when they list the Walk The Moon tickets. Buyers should read the information listed in the ticket posting details (under the Walk The Moon specific ticket listing) to find this information. If there are no notes on the listing and no mention of an aisle seat, buyers should assume that the Walk The Moon seats are not located on an aisle.
5) What do I do if the Walk The Moon event that I had tickets for is postponed and rescheduled but I cannot go?If the Walk The Moon event is postponed and rescheduled, you may use your tickets on the new date. If you are unable to use them, you might be able to post the Walk The Moon tickets for sale elsewhere. As soon as a rescheduled date is announced, TicketSupply.com will update the Walk The Moon schedule to reflect the new date. TicketSupply.com is not responsible for postponed Walk The Moon events and can not issue any refunds for these. If there is no rescheduled date and the Walk The Moon event has been permanently cancelled, please contact your ticket broker (listed on your receipt) for a full refund.