FAQ
1) What do I do if the NHL Stadium Series event that I had tickets for is postponed and rescheduled but I cannot go?If the NHL Stadium Series event is postponed and rescheduled, you may use your tickets on the new date. If you are unable to use them, you might be able to post the NHL Stadium Series tickets for sale elsewhere. As soon as a rescheduled date is announced, TicketSupply.com will update the NHL Stadium Series schedule to reflect the new date. TicketSupply.com is not responsible for postponed NHL Stadium Series events and can not issue any refunds for these. If there is no rescheduled date and the NHL Stadium Series event has been permanently cancelled, please contact your ticket broker (listed on your receipt) for a full refund.
2) What do I do if my order for NHL Stadium Series tickets has not been confirmed by the ticket broker?If the hockey ticket broker has not confirmed your order for NHL Stadium Series tickets, you should call them to find out if there is a problem with your billing. If the ticket broker is unable to confirm the NHL Stadium Series order because the tickets are sold (this is very rare), they will search the TicketSupply.com marketplace to find other NHL Stadium Series tickets for you or we will allow you to cancel the order for a refund. When looking for alternate NHL Stadium Series tickets, we will try to find those with a similar price and location. However, supply and demand for hockey events dictate price and location so there are no guarantees.
3) Do you have NHL Stadium Series event tickets?Yes, TicketSupply.com offers tickets for NHL Stadium Series at the lowest prices available. You can easily search our site by typing "NHL Stadium Series" in the search box. Or you can browse to that page directly by visiting sports and then clicking hockey. This will allow you to view the entire inventory of low-priced NHL Stadium Series tickets; you can even view seat information for each NHL Stadium Series ticket, which allows you to make the most informed purchasing decision to see your hockey event!
4) What do I do if I received an error message when placing my NHL Stadium Series ticket order?If you see an error message when you are placing your order for NHL Stadium Series tickets, check to make sure that the details you provided on the NHL Stadium Series order form are correct. If, after correcting everything, you still receive an error message, please contact our phone support and they would be happy to help you resolve the situation.
5) What do I do if the hockey event that I have tickets for is cancelled and no replacement NHL Stadium Series event is scheduled?We suggest calling your ticket broker that was listed on your NHL Stadium Series order receipt. You may need to return the NHL Stadium Series tickets to receive a full refund. If you have received your NHL Stadium Series tickets electronically, you do not need to return them. The hockey ticket refunds are typically shown on your statement within 5-7 business days once it is processed by the ticket broker.