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FAQ
1) What do I do if I never received or I accidentally deleted the email needed to print my Whoa Remote tickets?If you did not receive the email needed to print your Whoa Remote tickets, or you accidentally deleted it, not to worry. Contact your ticket broker listed on your Whoa Remote receipt. They can resend the Whoa Remote tickets for you. If you are unable to find your pop & rock ticket broker information needed, contact us via phone and we will assist you. We are here to make sure that your concert ticket experience is as easy and worry-free as possible.
2) What do I do if the Whoa Remote event that I had tickets for is postponed and rescheduled but I cannot go?If the Whoa Remote event is postponed and rescheduled, you may use your tickets on the new date. If you are unable to use them, you might be able to post the Whoa Remote tickets for sale elsewhere. As soon as a rescheduled date is announced, TicketSupply.com will update the Whoa Remote schedule to reflect the new date. TicketSupply.com is not responsible for postponed Whoa Remote events and can not issue any refunds for these. If there is no rescheduled date and the Whoa Remote event has been permanently cancelled, please contact your ticket broker (listed on your receipt) for a full refund.
3) What do I do if I received an error message when placing my Whoa Remote ticket order?If you see an error message when you are placing your order for Whoa Remote tickets, check to make sure that the details you provided on the Whoa Remote order form are correct. If, after correcting everything, you still receive an error message, please contact our phone support and they would be happy to help you resolve the situation.
4) What do I do if the pop & rock event that I have tickets for is cancelled and no replacement Whoa Remote event is scheduled?We suggest calling your ticket broker that was listed on your Whoa Remote order receipt. You may need to return the Whoa Remote tickets to receive a full refund. If you have received your Whoa Remote tickets electronically, you do not need to return them. The pop & rock ticket refunds are typically shown on your statement within 5-7 business days once it is processed by the ticket broker.
5) I want to attend the Whoa Remote event in several cities. Can I view the entire Whoa Remote schedule on the TicketSupply.com web site?Yes, TicketSupply.com lists all the Whoa Remote tour dates to simplify your shopping experience. Just search Whoa Remote or browse the concert section for Whoa Remote. There you will see the Whoa Remote schedule listed and you'll find the dates that the Whoa Remote event will be held in your desired locations. If you have been to a concert event before then be sure to select the best seats for your preference. If you haven't seen Whoa Remote or been to a concert or pop & rock event then feel free to just ask one of our ticket specialists.