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FAQ
1) How do I find the seats for Wiesenthal tickets?On the page containing Wiesenthal ticket details, the general location may be listed if they were provided by the ticket broker. (ticket notes under ticket listing) We do not require the seat numbers to be listed by the ticket brokers for the privacy of the buyer and seller. If the Wiesenthal seat numbers are not listed, buyers can rest assured that all seats purchased from a single listing will be located together unless otherwise clearly stated in the Wiesenthal ticket notes.
2) What do I do if the musical & play event that I have tickets for is cancelled and no replacement Wiesenthal event is scheduled?We suggest calling your ticket broker that was listed on your Wiesenthal order receipt. You may need to return the Wiesenthal tickets to receive a full refund. If you have received your Wiesenthal tickets electronically, you do not need to return them. The musical & play ticket refunds are typically shown on your statement within 5-7 business days once it is processed by the ticket broker.
3) I want to attend the Wiesenthal event in several cities. Can I view the entire Wiesenthal schedule on the TicketSupply.com web site?Yes, TicketSupply.com lists all the Wiesenthal tour dates to simplify your shopping experience. Just search Wiesenthal or browse the theater section for Wiesenthal. There you will see the Wiesenthal schedule listed and you'll find the dates that the Wiesenthal event will be held in your desired locations. If you have been to a theater event before then be sure to select the best seats for your preference. If you haven't seen Wiesenthal or been to a theater or musical & play event then feel free to just ask one of our ticket specialists.
4) Is there a way for me to verify that my Wiesenthal tickets are authentic?Currently, TicketSupply.com does not offer a customer authenticity verification process for Wiesenthal, or any other, tickets. However, TicketSupply.com verifies that all Wiesenthal tickets purchased on its site are authentic. If there should be any doubt, please contact us directly and we'll check into this for you.
5) What do I do if I received an error message when placing my Wiesenthal ticket order?If you see an error message when you are placing your order for Wiesenthal tickets, check to make sure that the details you provided on the Wiesenthal order form are correct. If, after correcting everything, you still receive an error message, please contact our phone support and they would be happy to help you resolve the situation.