FAQ
1) I think I may have received the wrong Wilco tickets. What do I do?It is rare that a buyer will receive the wrong Wilco tickets, but accidents can happen. If you believe that you have received the incorrect Wilco tickets, please contact the ticket broker that is listed on your Wilco receipt and provide your order number. Please note that your name isn't always the name on the pop & rock tickets and that isn't a problem, those are your concert tickets. If the Wilco tickets are in a better section, then the ticket broker might have decided to upgrade your Wilco tickets for free. Please check with the ticket broker to discuss this with them. If they are in fact the wrong Wilco tickets, the ticket broker and us will make every effort to resolve the issue to your satisfaction. Keep in mind that you are covered by our 100% guarantee on pop & rock tickets so you should not have any concerns.
2) How do I find the seats for Wilco tickets?On the page containing Wilco ticket details, the general location may be listed if they were provided by the ticket broker. (ticket notes under ticket listing) We do not require the seat numbers to be listed by the ticket brokers for the privacy of the buyer and seller. If the Wilco seat numbers are not listed, buyers can rest assured that all seats purchased from a single listing will be located together unless otherwise clearly stated in the Wilco ticket notes.
3) What do I do if my order for Wilco tickets has not been confirmed by the ticket broker?If the pop & rock ticket broker has not confirmed your order for Wilco tickets, you should call them to find out if there is a problem with your billing. If the ticket broker is unable to confirm the Wilco order because the tickets are sold (this is very rare), they will search the TicketSupply.com marketplace to find other Wilco tickets for you or we will allow you to cancel the order for a refund. When looking for alternate Wilco tickets, we will try to find those with a similar price and location. However, supply and demand for pop & rock events dictate price and location so there are no guarantees.
4) How do I know I am getting a good price when buying pop & rock tickets to see Wilco?Our website specializes in sold-out and unavailable seating for Wilco events and many others. When you purchase Wilco tickets from us you can rest assured that our prices are cheaper than our competitors. When you are comparing the prices, consider the Wilco ticket availability, pop & rock event popularity, and the expenses that ticket brokers incur when they obtained the Wilco tickets.
5) How do I find parking information, security procedures, and the Wilco gate opening times for the venue?The best way to get the most accurate and updated Wilco event details is to contact venue directly. A pop & rock representative will be able to direct you to find more information about parking and any relevant security details for the Wilco event. The representative will also be able to provide you with the Wilco gate/door opening times. In most cases, this Wilco event information will also be available on the venues web site.