FAQ
1) I ordered my Will Smith tickets. When will they ship?Once you have ordered your Will Smith tickets, TicketSupply.com sends you an email containing your tracking website/pin as well as information regarding your ticket broker. You can track your Will Smith tickets using the website link and/or contact your ticket broker for more information. We guarantee that your rap & hip hop tickets will arrive in time for the Will Smith event!
2) As a buyer of Will Smith tickets, what are my responsibilities?TicketSupply.com requires all Will Smith ticket buyers to review and understand that all sales are final and that Will Smith ticket prices are determined by the ticket brokers. We value your business and we are willing to answer any rap & hip hop ticket questions that you may have. Due to the nature of the event industry, TicketSupply.com is not responsible for time, date, or venue changes and can't issue refunds due to any of these changes. Your Will Smith tickets will be good for the rescheduled date.
3) Do you offer discounted tickets for rap & hip hop events?Yes, TicketSupply.com offers discounted pricing on tickets for rap & hip hop events and every other concert event. You can search by rap & hip hop or by the name of a specific performer (i.e. "Will Smith") in order to find discounted tickets to their events. If you have a specific city or state in mind, enter it when doing your search in order to narrow the list of displayed results.
4) How do I make sure that the Will Smith discount code is properly applied to my rap & hip hop order?All of our tickets are offered at discounted prices. However, if a Will Smith discount code was provided, simply enter it in the proper area at checkout. Once you enter the Will Smith discount code, scroll up and verify that the discount code was applied for your Will Smith tickets. If you still have questions, you can send our concert ticket team an email and we will confirm your discount code validity.
5) What do I do if the Will Smith start time listed on the ticket is different than the time contained in my order information?The start time of the event may have changed since the tickets print date. TicketSupply.com and the ticket broker are not responsible for anyone missing an event due to a time change. Therefore, if you have questions, you should contact the concert venue to determine the correct start time for the Will Smith event. They would be happy to let you know of any changes to the Will Smith event.