FAQ
1) Do you provide any guarantees for my Zapp tickets?Yes we do! Once the ticket broker has confirmed your order, TicketSupply.com guarantees that your Zapp tickets will be authentic and that you will receive them in time to attend the Zapp event. If the Zapp tickets are hard tickets, they will be mailed to you. If Zapp tickets are emailable or are digital tickets, the broker may email them to you for your convenience.
2) I want to attend the Zapp event in several cities. Can I view the entire Zapp schedule on the TicketSupply.com web site?Yes, TicketSupply.com lists all the Zapp tour dates to simplify your shopping experience. Just search Zapp or browse the concert section for Zapp. There you will see the Zapp schedule listed and you'll find the dates that the Zapp event will be held in your desired locations. If you have been to a concert event before then be sure to select the best seats for your preference. If you haven't seen Zapp or been to a concert or r & b & soul event then feel free to just ask one of our ticket specialists.
3) How do I find parking information, security procedures, and the Zapp gate opening times for the venue?The best way to get the most accurate and updated Zapp event details is to contact venue directly. A r & b & soul representative will be able to direct you to find more information about parking and any relevant security details for the Zapp event. The representative will also be able to provide you with the Zapp gate/door opening times. In most cases, this Zapp event information will also be available on the venues web site.
4) Help!!! I lost my Zapp tickets for the event! Can you do anything? Unfortunately, TicketSupply.com is unable to help if you have lost your Zapp tickets. You can contact the ticket broker to see if he or she can have the venue resend the Zapp tickets. However, there are no guarantees so it is important that you keep the Zapp tickets safe once you receive them. You can find your Zapp ticket broker's information on your receipt that was emailed to you.
5) How can I get aisle seats to see Zapp?For any tickets, including those to see Zapp, aisle seats are a hot item. If any Zapp ticket within a listing is seated on an aisle, this detail will usually be provided by the ticket broker when they list the Zapp tickets. Buyers should read the information listed in the ticket posting details (under the Zapp specific ticket listing) to find this information. If there are no notes on the listing and no mention of an aisle seat, buyers should assume that the Zapp seats are not located on an aisle.