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FAQ
1) How do I print my electronic pop & rock tickets to see Crash Adams?You will need a printer and may need Adobe Reader (which is free) to print any Crash Adams tickets that are delivered electronically. You will either receive an email containing a link to download and print the tickets or receive the tickets as an attachment to that email.
2) What do I do if I never received or I accidentally deleted the email needed to print my Crash Adams tickets?If you did not receive the email needed to print your Crash Adams tickets, or you accidentally deleted it, not to worry. Contact your ticket broker listed on your Crash Adams receipt. They can resend the Crash Adams tickets for you. If you are unable to find your pop & rock ticket broker information needed, contact us via phone and we will assist you. We are here to make sure that your concert ticket experience is as easy and worry-free as possible.
3) What do I do if the Crash Adams event that I had tickets for is postponed and rescheduled but I cannot go?If the Crash Adams event is postponed and rescheduled, you may use your tickets on the new date. If you are unable to use them, you might be able to post the Crash Adams tickets for sale elsewhere. As soon as a rescheduled date is announced, TicketSupply.com will update the Crash Adams schedule to reflect the new date. TicketSupply.com is not responsible for postponed Crash Adams events and can not issue any refunds for these. If there is no rescheduled date and the Crash Adams event has been permanently cancelled, please contact your ticket broker (listed on your receipt) for a full refund.
4) I ordered my Crash Adams tickets. When will they ship?Once you have ordered your Crash Adams tickets, TicketSupply.com sends you an email containing your tracking website/pin as well as information regarding your ticket broker. You can track your Crash Adams tickets using the website link and/or contact your ticket broker for more information. We guarantee that your pop & rock tickets will arrive in time for the Crash Adams event!
5) Why isn't my name displayed on my Crash Adams tickets?You are purchasing these Crash Adams tickets from a ticket broker who has obtained them for you from someone who couldn't attend the Crash Adams event. Since the concert venue only scans the ticket barcodes, the name on the Crash Adams ticket is irrelevant. It should not prevent you from seeing Crash Adams and experiencing the full pop & rock event.