FAQ
1) As a buyer of Critical Mass Big Band tickets, what are my responsibilities?TicketSupply.com requires all Critical Mass Big Band ticket buyers to review and understand that all sales are final and that Critical Mass Big Band ticket prices are determined by the ticket brokers. We value your business and we are willing to answer any jazz & blues ticket questions that you may have. Due to the nature of the event industry, TicketSupply.com is not responsible for time, date, or venue changes and can't issue refunds due to any of these changes. Your Critical Mass Big Band tickets will be good for the rescheduled date.
2) How do I find the seats for Critical Mass Big Band tickets?On the page containing Critical Mass Big Band ticket details, the general location may be listed if they were provided by the ticket broker. (ticket notes under ticket listing) We do not require the seat numbers to be listed by the ticket brokers for the privacy of the buyer and seller. If the Critical Mass Big Band seat numbers are not listed, buyers can rest assured that all seats purchased from a single listing will be located together unless otherwise clearly stated in the Critical Mass Big Band ticket notes.
3) How do I know I am getting a good price when buying jazz & blues tickets to see Critical Mass Big Band?Our website specializes in sold-out and unavailable seating for Critical Mass Big Band events and many others. When you purchase Critical Mass Big Band tickets from us you can rest assured that our prices are cheaper than our competitors. When you are comparing the prices, consider the Critical Mass Big Band ticket availability, jazz & blues event popularity, and the expenses that ticket brokers incur when they obtained the Critical Mass Big Band tickets.
4) What do I do if the jazz & blues event that I have tickets for is cancelled and no replacement Critical Mass Big Band event is scheduled?We suggest calling your ticket broker that was listed on your Critical Mass Big Band order receipt. You may need to return the Critical Mass Big Band tickets to receive a full refund. If you have received your Critical Mass Big Band tickets electronically, you do not need to return them. The jazz & blues ticket refunds are typically shown on your statement within 5-7 business days once it is processed by the ticket broker.
5) Is there a guarantee for the delivery of your Critical Mass Big Band tickets?You will be notified of the approximate ship date after you order. Typically Critical Mass Big Band tickets are shipped within 1 business day but there may be cases where the jazz & blues tickets are not shipped right away. We guarantee that your Critical Mass Big Band tickets will arrive to you in time for the event. If it is not possible to get your Critical Mass Big Band tickets to you in time by shipping, we will arrange for you to pick them up locally or at the venue will call office before the jazz & blues event.