FAQ
1) What do I do if the hard rock & metal event that I have tickets for is cancelled and no replacement Otherwise Elsewhere event is scheduled?We suggest calling your ticket broker that was listed on your Otherwise Elsewhere order receipt. You may need to return the Otherwise Elsewhere tickets to receive a full refund. If you have received your Otherwise Elsewhere tickets electronically, you do not need to return them. The hard rock & metal ticket refunds are typically shown on your statement within 5-7 business days once it is processed by the ticket broker.
2) Why do Otherwise Elsewhere tickets within the same section have different prices?TicketSupply.com is an open ticket broker marketplace for Otherwise Elsewhere. When you purchase tickets to Otherwise Elsewhere you are purchasing from accredited ticket broker companies. The reason the tickets for Otherwise Elsewhere vary in price in the same section is due to different ticket brokers listing the Otherwise Elsewhere tickets. These brokers often list Otherwise Elsewhere tickets competitively based on market standards and availability but their perception and expenses of obtaining the Otherwise Elsewhere tickets are different per broker.
3) I want to purchase hard rock & metal tickets but I don't know if an event for Otherwise Elsewhere is planned in the near future. How do I find information about the Otherwise Elsewhere schedule?TicketSupply.com posts the Otherwise Elsewhere schedule if it has been made public. You can view the Otherwise Elsewhere schedule on our site and select the date you want to attend (if available). Our site will supply a list of all available tickets to see Otherwise Elsewhere. Just select the tickets you want, make a purchase, and get ready to attend that hard rock & metal event of a lifetime!
4) As a buyer of Otherwise Elsewhere tickets, what are my responsibilities?TicketSupply.com requires all Otherwise Elsewhere ticket buyers to review and understand that all sales are final and that Otherwise Elsewhere ticket prices are determined by the ticket brokers. We value your business and we are willing to answer any hard rock & metal ticket questions that you may have. Due to the nature of the event industry, TicketSupply.com is not responsible for time, date, or venue changes and can't issue refunds due to any of these changes. Your Otherwise Elsewhere tickets will be good for the rescheduled date.
5) How are Otherwise Elsewhere ticket brokers restricted in their posting and pricing?Ticket brokers must abide by the TicketSupply.com seller agreement. Otherwise Elsewhere tickets must be listed in accordance with any applicable international, federal, state, and local regulations, statutes, and laws. However, TicketSupply.com does not regulate the Otherwise Elsewhere ticket prices.