FAQ
1) There isn't time to ship my Painterly tickets; can I get my tickets at will call?Yes, you can either get your Painterly tickets via will call, digital delivery or local pickup. Select either will call, email or local pickup options on the checkout. If you have already ordered and need to change your Painterly ticket delivery, be sure to call your ticket broker as soon as possible to discuss delivery options. You can find their contact information on the receipt that is sent to you after you purchased your pop & rock tickets. Note: If you are picking your Painterly tickets up at will call, be sure to bring your ID to the box office window.
2) I am trying to find cheap tickets to see Painterly near my city, can you help me?TicketSupply.com offers a wide assortment of Painterly tickets so you are bound to find tickets within your price range. Our inventory is constantly updated so if you do not see the Painterly tickets you are looking for, check back soon or call our ticket specialists for more information on when we are expecting Painterly tickets in your area. Once you find the pop & rock tickets within your price range, order them quickly so you don't miss a great show by Painterly.
3) Is there a guarantee for the delivery of your Painterly tickets?You will be notified of the approximate ship date after you order. Typically Painterly tickets are shipped within 1 business day but there may be cases where the pop & rock tickets are not shipped right away. We guarantee that your Painterly tickets will arrive to you in time for the event. If it is not possible to get your Painterly tickets to you in time by shipping, we will arrange for you to pick them up locally or at the venue will call office before the pop & rock event.
4) What do I do if my order for Painterly tickets has not been confirmed by the ticket broker?If the pop & rock ticket broker has not confirmed your order for Painterly tickets, you should call them to find out if there is a problem with your billing. If the ticket broker is unable to confirm the Painterly order because the tickets are sold (this is very rare), they will search the TicketSupply.com marketplace to find other Painterly tickets for you or we will allow you to cancel the order for a refund. When looking for alternate Painterly tickets, we will try to find those with a similar price and location. However, supply and demand for pop & rock events dictate price and location so there are no guarantees.
5) What if the Painterly event is postponed?If the Painterly event is postponed, your Painterly tickets will be usable for the postponed event. Since this may be subject to exceptions, you can contact the ticket broker of your Painterly tickets to confirm. Call or send the broker an email using the seller contact information that TicketSupply.com provided to you when you bought your Painterly tickets.