FAQ
1) There isn't time to ship my PRINS tickets; can I get my tickets at will call?Yes, you can either get your PRINS tickets via will call, digital delivery or local pickup. Select either will call, email or local pickup options on the checkout. If you have already ordered and need to change your PRINS ticket delivery, be sure to call your ticket broker as soon as possible to discuss delivery options. You can find their contact information on the receipt that is sent to you after you purchased your pop & rock tickets. Note: If you are picking your PRINS tickets up at will call, be sure to bring your ID to the box office window.
2) How can I find accessible seating tickets to see PRINS?TicketSupply.com does not specialize in accessible seating, however, we would like to help you any way we can with your PRINS order. Please contact our phone ticket specialists and see how we can help you find the best pop & rock tickets for PRINS. We'll be waiting to hear from you!
3) What do I do if the pop & rock event that I have tickets for is cancelled and no replacement PRINS event is scheduled?We suggest calling your ticket broker that was listed on your PRINS order receipt. You may need to return the PRINS tickets to receive a full refund. If you have received your PRINS tickets electronically, you do not need to return them. The pop & rock ticket refunds are typically shown on your statement within 5-7 business days once it is processed by the ticket broker.
4) Why do PRINS tickets within the same section have different prices?TicketSupply.com is an open ticket broker marketplace for PRINS. When you purchase tickets to PRINS you are purchasing from accredited ticket broker companies. The reason the tickets for PRINS vary in price in the same section is due to different ticket brokers listing the PRINS tickets. These brokers often list PRINS tickets competitively based on market standards and availability but their perception and expenses of obtaining the PRINS tickets are different per broker.
5) How do I make sure that the PRINS discount code is properly applied to my pop & rock order?All of our tickets are offered at discounted prices. However, if a PRINS discount code was provided, simply enter it in the proper area at checkout. Once you enter the PRINS discount code, scroll up and verify that the discount code was applied for your PRINS tickets. If you still have questions, you can send our concert ticket team an email and we will confirm your discount code validity.