FAQ
1) What do I do if I never received or I accidentally deleted the email needed to print my Rozedale tickets?If you did not receive the email needed to print your Rozedale tickets, or you accidentally deleted it, not to worry. Contact your ticket broker listed on your Rozedale receipt. They can resend the Rozedale tickets for you. If you are unable to find your pop & rock ticket broker information needed, contact us via phone and we will assist you. We are here to make sure that your concert ticket experience is as easy and worry-free as possible.
2) What do I do if my order for Rozedale tickets has not been confirmed by the ticket broker?If the pop & rock ticket broker has not confirmed your order for Rozedale tickets, you should call them to find out if there is a problem with your billing. If the ticket broker is unable to confirm the Rozedale order because the tickets are sold (this is very rare), they will search the TicketSupply.com marketplace to find other Rozedale tickets for you or we will allow you to cancel the order for a refund. When looking for alternate Rozedale tickets, we will try to find those with a similar price and location. However, supply and demand for pop & rock events dictate price and location so there are no guarantees.
3) What do I do if the pop & rock event that I have tickets for is cancelled and no replacement Rozedale event is scheduled?We suggest calling your ticket broker that was listed on your Rozedale order receipt. You may need to return the Rozedale tickets to receive a full refund. If you have received your Rozedale tickets electronically, you do not need to return them. The pop & rock ticket refunds are typically shown on your statement within 5-7 business days once it is processed by the ticket broker.
4) I want to attend the Rozedale event in several cities. Can I view the entire Rozedale schedule on the TicketSupply.com web site?Yes, TicketSupply.com lists all the Rozedale tour dates to simplify your shopping experience. Just search Rozedale or browse the concert section for Rozedale. There you will see the Rozedale schedule listed and you'll find the dates that the Rozedale event will be held in your desired locations. If you have been to a concert event before then be sure to select the best seats for your preference. If you haven't seen Rozedale or been to a concert or pop & rock event then feel free to just ask one of our ticket specialists.
5) I want to purchase pop & rock tickets but I don't know if an event for Rozedale is planned in the near future. How do I find information about the Rozedale schedule?TicketSupply.com posts the Rozedale schedule if it has been made public. You can view the Rozedale schedule on our site and select the date you want to attend (if available). Our site will supply a list of all available tickets to see Rozedale. Just select the tickets you want, make a purchase, and get ready to attend that pop & rock event of a lifetime!