FAQ
1) I ordered my Valley Boy tickets. When will they ship?Once you have ordered your Valley Boy tickets, TicketSupply.com sends you an email containing your tracking website/pin as well as information regarding your ticket broker. You can track your Valley Boy tickets using the website link and/or contact your ticket broker for more information. We guarantee that your pop & rock tickets will arrive in time for the Valley Boy event!
2) What do I do if the Valley Boy event that I had tickets for is postponed and rescheduled but I cannot go?If the Valley Boy event is postponed and rescheduled, you may use your tickets on the new date. If you are unable to use them, you might be able to post the Valley Boy tickets for sale elsewhere. As soon as a rescheduled date is announced, TicketSupply.com will update the Valley Boy schedule to reflect the new date. TicketSupply.com is not responsible for postponed Valley Boy events and can not issue any refunds for these. If there is no rescheduled date and the Valley Boy event has been permanently cancelled, please contact your ticket broker (listed on your receipt) for a full refund.
3) What do I do if my order for Valley Boy tickets has not been confirmed by the ticket broker?If the pop & rock ticket broker has not confirmed your order for Valley Boy tickets, you should call them to find out if there is a problem with your billing. If the ticket broker is unable to confirm the Valley Boy order because the tickets are sold (this is very rare), they will search the TicketSupply.com marketplace to find other Valley Boy tickets for you or we will allow you to cancel the order for a refund. When looking for alternate Valley Boy tickets, we will try to find those with a similar price and location. However, supply and demand for pop & rock events dictate price and location so there are no guarantees.
4) What do I do if I never received or I accidentally deleted the email needed to print my Valley Boy tickets?If you did not receive the email needed to print your Valley Boy tickets, or you accidentally deleted it, not to worry. Contact your ticket broker listed on your Valley Boy receipt. They can resend the Valley Boy tickets for you. If you are unable to find your pop & rock ticket broker information needed, contact us via phone and we will assist you. We are here to make sure that your concert ticket experience is as easy and worry-free as possible.
5) How do I print my electronic pop & rock tickets to see Valley Boy?You will need a printer and may need Adobe Reader (which is free) to print any Valley Boy tickets that are delivered electronically. You will either receive an email containing a link to download and print the tickets or receive the tickets as an attachment to that email.