FAQ
1) I think I may have received the wrong Billy Martin tickets. What do I do?It is rare that a buyer will receive the wrong Billy Martin tickets, but accidents can happen. If you believe that you have received the incorrect Billy Martin tickets, please contact the ticket broker that is listed on your Billy Martin receipt and provide your order number. Please note that your name isn't always the name on the jazz & blues tickets and that isn't a problem, those are your concert tickets. If the Billy Martin tickets are in a better section, then the ticket broker might have decided to upgrade your Billy Martin tickets for free. Please check with the ticket broker to discuss this with them. If they are in fact the wrong Billy Martin tickets, the ticket broker and us will make every effort to resolve the issue to your satisfaction. Keep in mind that you are covered by our 100% guarantee on jazz & blues tickets so you should not have any concerns.
2) What do I do if my order for Billy Martin tickets has not been confirmed by the ticket broker?If the jazz & blues ticket broker has not confirmed your order for Billy Martin tickets, you should call them to find out if there is a problem with your billing. If the ticket broker is unable to confirm the Billy Martin order because the tickets are sold (this is very rare), they will search the TicketSupply.com marketplace to find other Billy Martin tickets for you or we will allow you to cancel the order for a refund. When looking for alternate Billy Martin tickets, we will try to find those with a similar price and location. However, supply and demand for jazz & blues events dictate price and location so there are no guarantees.
3) How do I find the seats for Billy Martin tickets?On the page containing Billy Martin ticket details, the general location may be listed if they were provided by the ticket broker. (ticket notes under ticket listing) We do not require the seat numbers to be listed by the ticket brokers for the privacy of the buyer and seller. If the Billy Martin seat numbers are not listed, buyers can rest assured that all seats purchased from a single listing will be located together unless otherwise clearly stated in the Billy Martin ticket notes.
4) How do I find parking information, security procedures, and the Billy Martin gate opening times for the venue?The best way to get the most accurate and updated Billy Martin event details is to contact venue directly. A jazz & blues representative will be able to direct you to find more information about parking and any relevant security details for the Billy Martin event. The representative will also be able to provide you with the Billy Martin gate/door opening times. In most cases, this Billy Martin event information will also be available on the venues web site.
5) Why isn't my name displayed on my Billy Martin tickets?You are purchasing these Billy Martin tickets from a ticket broker who has obtained them for you from someone who couldn't attend the Billy Martin event. Since the concert venue only scans the ticket barcodes, the name on the Billy Martin ticket is irrelevant. It should not prevent you from seeing Billy Martin and experiencing the full jazz & blues event.