FAQ
1) What do I do if I never received or I accidentally deleted the email needed to print my CelloVoci tickets?If you did not receive the email needed to print your CelloVoci tickets, or you accidentally deleted it, not to worry. Contact your ticket broker listed on your CelloVoci receipt. They can resend the CelloVoci tickets for you. If you are unable to find your classical ticket broker information needed, contact us via phone and we will assist you. We are here to make sure that your concert ticket experience is as easy and worry-free as possible.
2) Do you have CelloVoci event tickets?Yes, TicketSupply.com offers tickets for CelloVoci at the lowest prices available. You can easily search our site by typing "CelloVoci" in the search box. Or you can browse to that page directly by visiting concert and then clicking classical. This will allow you to view the entire inventory of low-priced CelloVoci tickets; you can even view seat information for each CelloVoci ticket, which allows you to make the most informed purchasing decision to see your classical event!
3) What do I do if I received an error message when placing my CelloVoci ticket order?If you see an error message when you are placing your order for CelloVoci tickets, check to make sure that the details you provided on the CelloVoci order form are correct. If, after correcting everything, you still receive an error message, please contact our phone support and they would be happy to help you resolve the situation.
4) What do I do if the classical event that I have tickets for is cancelled and no replacement CelloVoci event is scheduled?We suggest calling your ticket broker that was listed on your CelloVoci order receipt. You may need to return the CelloVoci tickets to receive a full refund. If you have received your CelloVoci tickets electronically, you do not need to return them. The classical ticket refunds are typically shown on your statement within 5-7 business days once it is processed by the ticket broker.
5) What do I do if the CelloVoci start time listed on the ticket is different than the time contained in my order information?The start time of the event may have changed since the tickets print date. TicketSupply.com and the ticket broker are not responsible for anyone missing an event due to a time change. Therefore, if you have questions, you should contact the concert venue to determine the correct start time for the CelloVoci event. They would be happy to let you know of any changes to the CelloVoci event.