FAQ
1) Why are there sometimes fees charged for picking up Don Louis tickets?Last minute Don Louis orders may be subject to an additional fee because of the logistics of getting your Don Louis tickets to the venue. This enables you to conveniently pick up your tickets when an event is within a few days.
2) How do I find parking information, security procedures, and the Don Louis gate opening times for the venue?The best way to get the most accurate and updated Don Louis event details is to contact venue directly. A pop & rock representative will be able to direct you to find more information about parking and any relevant security details for the Don Louis event. The representative will also be able to provide you with the Don Louis gate/door opening times. In most cases, this Don Louis event information will also be available on the venues web site.
3) I want to purchase pop & rock tickets but I don't know if an event for Don Louis is planned in the near future. How do I find information about the Don Louis schedule?TicketSupply.com posts the Don Louis schedule if it has been made public. You can view the Don Louis schedule on our site and select the date you want to attend (if available). Our site will supply a list of all available tickets to see Don Louis. Just select the tickets you want, make a purchase, and get ready to attend that pop & rock event of a lifetime!
4) What do I do if the Don Louis event that I had tickets for is postponed and rescheduled but I cannot go?If the Don Louis event is postponed and rescheduled, you may use your tickets on the new date. If you are unable to use them, you might be able to post the Don Louis tickets for sale elsewhere. As soon as a rescheduled date is announced, TicketSupply.com will update the Don Louis schedule to reflect the new date. TicketSupply.com is not responsible for postponed Don Louis events and can not issue any refunds for these. If there is no rescheduled date and the Don Louis event has been permanently cancelled, please contact your ticket broker (listed on your receipt) for a full refund.
5) What do I do if I never received or I accidentally deleted the email needed to print my Don Louis tickets?If you did not receive the email needed to print your Don Louis tickets, or you accidentally deleted it, not to worry. Contact your ticket broker listed on your Don Louis receipt. They can resend the Don Louis tickets for you. If you are unable to find your pop & rock ticket broker information needed, contact us via phone and we will assist you. We are here to make sure that your concert ticket experience is as easy and worry-free as possible.