FAQ
1) I think I may have received the wrong Human Wheels tickets. What do I do?It is rare that a buyer will receive the wrong Human Wheels tickets, but accidents can happen. If you believe that you have received the incorrect Human Wheels tickets, please contact the ticket broker that is listed on your Human Wheels receipt and provide your order number. Please note that your name isn't always the name on the other concert tickets and that isn't a problem, those are your concert tickets. If the Human Wheels tickets are in a better section, then the ticket broker might have decided to upgrade your Human Wheels tickets for free. Please check with the ticket broker to discuss this with them. If they are in fact the wrong Human Wheels tickets, the ticket broker and us will make every effort to resolve the issue to your satisfaction. Keep in mind that you are covered by our 100% guarantee on other concert tickets so you should not have any concerns.
2) As a buyer of Human Wheels tickets, what are my responsibilities?TicketSupply.com requires all Human Wheels ticket buyers to review and understand that all sales are final and that Human Wheels ticket prices are determined by the ticket brokers. We value your business and we are willing to answer any other concert ticket questions that you may have. Due to the nature of the event industry, TicketSupply.com is not responsible for time, date, or venue changes and can't issue refunds due to any of these changes. Your Human Wheels tickets will be good for the rescheduled date.
3) Why isn't my name displayed on my Human Wheels tickets?You are purchasing these Human Wheels tickets from a ticket broker who has obtained them for you from someone who couldn't attend the Human Wheels event. Since the concert venue only scans the ticket barcodes, the name on the Human Wheels ticket is irrelevant. It should not prevent you from seeing Human Wheels and experiencing the full other concert event.
4) What do I do if the Human Wheels start time listed on the ticket is different than the time contained in my order information?The start time of the event may have changed since the tickets print date. TicketSupply.com and the ticket broker are not responsible for anyone missing an event due to a time change. Therefore, if you have questions, you should contact the concert venue to determine the correct start time for the Human Wheels event. They would be happy to let you know of any changes to the Human Wheels event.
5) How can I get aisle seats to see Human Wheels?For any tickets, including those to see Human Wheels, aisle seats are a hot item. If any Human Wheels ticket within a listing is seated on an aisle, this detail will usually be provided by the ticket broker when they list the Human Wheels tickets. Buyers should read the information listed in the ticket posting details (under the Human Wheels specific ticket listing) to find this information. If there are no notes on the listing and no mention of an aisle seat, buyers should assume that the Human Wheels seats are not located on an aisle.