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FAQ
1) What do I do if I never received or I accidentally deleted the email needed to print my Igor Levit tickets?If you did not receive the email needed to print your Igor Levit tickets, or you accidentally deleted it, not to worry. Contact your ticket broker listed on your Igor Levit receipt. They can resend the Igor Levit tickets for you. If you are unable to find your classical ticket broker information needed, contact us via phone and we will assist you. We are here to make sure that your concert ticket experience is as easy and worry-free as possible.
2) What do I do if the Igor Levit event that I had tickets for is postponed and rescheduled but I cannot go?If the Igor Levit event is postponed and rescheduled, you may use your tickets on the new date. If you are unable to use them, you might be able to post the Igor Levit tickets for sale elsewhere. As soon as a rescheduled date is announced, TicketSupply.com will update the Igor Levit schedule to reflect the new date. TicketSupply.com is not responsible for postponed Igor Levit events and can not issue any refunds for these. If there is no rescheduled date and the Igor Levit event has been permanently cancelled, please contact your ticket broker (listed on your receipt) for a full refund.
3) What do I do if my order for Igor Levit tickets has not been confirmed by the ticket broker?If the classical ticket broker has not confirmed your order for Igor Levit tickets, you should call them to find out if there is a problem with your billing. If the ticket broker is unable to confirm the Igor Levit order because the tickets are sold (this is very rare), they will search the TicketSupply.com marketplace to find other Igor Levit tickets for you or we will allow you to cancel the order for a refund. When looking for alternate Igor Levit tickets, we will try to find those with a similar price and location. However, supply and demand for classical events dictate price and location so there are no guarantees.
4) What if the Igor Levit event is postponed?If the Igor Levit event is postponed, your Igor Levit tickets will be usable for the postponed event. Since this may be subject to exceptions, you can contact the ticket broker of your Igor Levit tickets to confirm. Call or send the broker an email using the seller contact information that TicketSupply.com provided to you when you bought your Igor Levit tickets.
5) I purchased more than one Igor Levit ticket, are all the seats together?Unless it is clearly noted on the Igor Levit ticket notes, all of the tickets for the Igor Levit event are seated together. If you already purchased, you would most likely be able to see if they were not consecutive seating on your Igor Levit receipt.