FAQ
1) What do I do if my order for J Dilla Tribute tickets has not been confirmed by the ticket broker?If the other concert ticket broker has not confirmed your order for J Dilla Tribute tickets, you should call them to find out if there is a problem with your billing. If the ticket broker is unable to confirm the J Dilla Tribute order because the tickets are sold (this is very rare), they will search the TicketSupply.com marketplace to find other J Dilla Tribute tickets for you or we will allow you to cancel the order for a refund. When looking for alternate J Dilla Tribute tickets, we will try to find those with a similar price and location. However, supply and demand for other concert events dictate price and location so there are no guarantees.
2) I think I may have received the wrong J Dilla Tribute tickets. What do I do?It is rare that a buyer will receive the wrong J Dilla Tribute tickets, but accidents can happen. If you believe that you have received the incorrect J Dilla Tribute tickets, please contact the ticket broker that is listed on your J Dilla Tribute receipt and provide your order number. Please note that your name isn't always the name on the other concert tickets and that isn't a problem, those are your concert tickets. If the J Dilla Tribute tickets are in a better section, then the ticket broker might have decided to upgrade your J Dilla Tribute tickets for free. Please check with the ticket broker to discuss this with them. If they are in fact the wrong J Dilla Tribute tickets, the ticket broker and us will make every effort to resolve the issue to your satisfaction. Keep in mind that you are covered by our 100% guarantee on other concert tickets so you should not have any concerns.
3) Do you provide any guarantees for my J Dilla Tribute tickets?Yes we do! Once the ticket broker has confirmed your order, TicketSupply.com guarantees that your J Dilla Tribute tickets will be authentic and that you will receive them in time to attend the J Dilla Tribute event. If the J Dilla Tribute tickets are hard tickets, they will be mailed to you. If J Dilla Tribute tickets are emailable or are digital tickets, the broker may email them to you for your convenience.
4) I purchased more than one J Dilla Tribute ticket, are all the seats together?Unless it is clearly noted on the J Dilla Tribute ticket notes, all of the tickets for the J Dilla Tribute event are seated together. If you already purchased, you would most likely be able to see if they were not consecutive seating on your J Dilla Tribute receipt.
5) Help!!! I lost my J Dilla Tribute tickets for the event! Can you do anything? Unfortunately, TicketSupply.com is unable to help if you have lost your J Dilla Tribute tickets. You can contact the ticket broker to see if he or she can have the venue resend the J Dilla Tribute tickets. However, there are no guarantees so it is important that you keep the J Dilla Tribute tickets safe once you receive them. You can find your J Dilla Tribute ticket broker's information on your receipt that was emailed to you.