FAQ
1) I bought Jackrabbit tickets but now I don't want to go. How do I cancel my order?Unfortunately, because pop & rock tickets are a one-of-a-kind item our Jackrabbit ticket policy to buyer's states that you cannot change, cancel or exchange an order once you have placed it. If you would like more information please refer to the TicketSupply.com policy at the bottom of the page.
2) What do I do if the Jackrabbit start time listed on the ticket is different than the time contained in my order information?The start time of the event may have changed since the tickets print date. TicketSupply.com and the ticket broker are not responsible for anyone missing an event due to a time change. Therefore, if you have questions, you should contact the concert venue to determine the correct start time for the Jackrabbit event. They would be happy to let you know of any changes to the Jackrabbit event.
3) How do I make sure that the Jackrabbit discount code is properly applied to my pop & rock order?All of our tickets are offered at discounted prices. However, if a Jackrabbit discount code was provided, simply enter it in the proper area at checkout. Once you enter the Jackrabbit discount code, scroll up and verify that the discount code was applied for your Jackrabbit tickets. If you still have questions, you can send our concert ticket team an email and we will confirm your discount code validity.
4) I want to attend the Jackrabbit event in several cities. Can I view the entire Jackrabbit schedule on the TicketSupply.com web site?Yes, TicketSupply.com lists all the Jackrabbit tour dates to simplify your shopping experience. Just search Jackrabbit or browse the concert section for Jackrabbit. There you will see the Jackrabbit schedule listed and you'll find the dates that the Jackrabbit event will be held in your desired locations. If you have been to a concert event before then be sure to select the best seats for your preference. If you haven't seen Jackrabbit or been to a concert or pop & rock event then feel free to just ask one of our ticket specialists.
5) What do I do if the pop & rock event that I have tickets for is cancelled and no replacement Jackrabbit event is scheduled?We suggest calling your ticket broker that was listed on your Jackrabbit order receipt. You may need to return the Jackrabbit tickets to receive a full refund. If you have received your Jackrabbit tickets electronically, you do not need to return them. The pop & rock ticket refunds are typically shown on your statement within 5-7 business days once it is processed by the ticket broker.