FAQ
1) How do I find the seats for Jacob Webb tickets?On the page containing Jacob Webb ticket details, the general location may be listed if they were provided by the ticket broker. (ticket notes under ticket listing) We do not require the seat numbers to be listed by the ticket brokers for the privacy of the buyer and seller. If the Jacob Webb seat numbers are not listed, buyers can rest assured that all seats purchased from a single listing will be located together unless otherwise clearly stated in the Jacob Webb ticket notes.
2) I purchased more than one Jacob Webb ticket, are all the seats together?Unless it is clearly noted on the Jacob Webb ticket notes, all of the tickets for the Jacob Webb event are seated together. If you already purchased, you would most likely be able to see if they were not consecutive seating on your Jacob Webb receipt.
3) Is there a guarantee for the delivery of your Jacob Webb tickets?You will be notified of the approximate ship date after you order. Typically Jacob Webb tickets are shipped within 1 business day but there may be cases where the jazz & blues tickets are not shipped right away. We guarantee that your Jacob Webb tickets will arrive to you in time for the event. If it is not possible to get your Jacob Webb tickets to you in time by shipping, we will arrange for you to pick them up locally or at the venue will call office before the jazz & blues event.
4) I think I may have received the wrong Jacob Webb tickets. What do I do?It is rare that a buyer will receive the wrong Jacob Webb tickets, but accidents can happen. If you believe that you have received the incorrect Jacob Webb tickets, please contact the ticket broker that is listed on your Jacob Webb receipt and provide your order number. Please note that your name isn't always the name on the jazz & blues tickets and that isn't a problem, those are your concert tickets. If the Jacob Webb tickets are in a better section, then the ticket broker might have decided to upgrade your Jacob Webb tickets for free. Please check with the ticket broker to discuss this with them. If they are in fact the wrong Jacob Webb tickets, the ticket broker and us will make every effort to resolve the issue to your satisfaction. Keep in mind that you are covered by our 100% guarantee on jazz & blues tickets so you should not have any concerns.
5) As a buyer of Jacob Webb tickets, what are my responsibilities?TicketSupply.com requires all Jacob Webb ticket buyers to review and understand that all sales are final and that Jacob Webb ticket prices are determined by the ticket brokers. We value your business and we are willing to answer any jazz & blues ticket questions that you may have. Due to the nature of the event industry, TicketSupply.com is not responsible for time, date, or venue changes and can't issue refunds due to any of these changes. Your Jacob Webb tickets will be good for the rescheduled date.