FAQ
1) What do I do if I received an error message when placing my Jesse Solomon ticket order?If you see an error message when you are placing your order for Jesse Solomon tickets, check to make sure that the details you provided on the Jesse Solomon order form are correct. If, after correcting everything, you still receive an error message, please contact our phone support and they would be happy to help you resolve the situation.
2) Can my Jesse Solomon tickets be sent to an address other than my billing address?Jesse Solomon tickets that are mailed are sent only to the billing address on file for the buyer. If this is not convenient and the tickets are hard tickets, some Jesse Solomon ticket brokers allow buyers to select a will call pickup option. If the tickets may be digital tickets, you can check into electronic tickets; these can be printed from any location. If you are not sure if the specific Jesse Solomon tickets can be electronic tickets, please contact our customer support and they can help you find this information.
3) Who determines the face value of my Jesse Solomon ticket?The artist, venue, or promoter determines the face value of your Jesse Solomon ticket. TicketSupply.com does not play any role in determining face values of Jesse Solomon or other tickets. Additional charges that may be included in concert tickets price are a facility charge, convenience charge, order processing fee, taxes, and delivery price.
4) How do I make sure that the Jesse Solomon discount code is properly applied to my jazz & blues order?All of our tickets are offered at discounted prices. However, if a Jesse Solomon discount code was provided, simply enter it in the proper area at checkout. Once you enter the Jesse Solomon discount code, scroll up and verify that the discount code was applied for your Jesse Solomon tickets. If you still have questions, you can send our concert ticket team an email and we will confirm your discount code validity.
5) Is there a guarantee for the delivery of your Jesse Solomon tickets?You will be notified of the approximate ship date after you order. Typically Jesse Solomon tickets are shipped within 1 business day but there may be cases where the jazz & blues tickets are not shipped right away. We guarantee that your Jesse Solomon tickets will arrive to you in time for the event. If it is not possible to get your Jesse Solomon tickets to you in time by shipping, we will arrange for you to pick them up locally or at the venue will call office before the jazz & blues event.