FAQ
1) Why are there sometimes fees charged for picking up Ken Burns tickets?Last minute Ken Burns orders may be subject to an additional fee because of the logistics of getting your Ken Burns tickets to the venue. This enables you to conveniently pick up your tickets when an event is within a few days.
2) What are the service charges for Ken Burns tickets?TicketSupply.com sells cheap Ken Burns tickets featuring the lowest service charges online. The service charges vary per Ken Burns event but are significantly less than our competitors. You can see the total ticket price for your Ken Burns order on the checkout.
3) I bought Ken Burns tickets but now I don't want to go. How do I cancel my order?Unfortunately, because jazz & blues tickets are a one-of-a-kind item our Ken Burns ticket policy to buyer's states that you cannot change, cancel or exchange an order once you have placed it. If you would like more information please refer to the TicketSupply.com policy at the bottom of the page.
4) What if I don't know which concert event I want to see?If you like concert events, browse to that section using the top navigation. If there is someone specific that you want to search for, just enter the performer information in the search box. (i.e. "Ken Burns"). Or, you can locate all performers at a particular concert venue and choose that way.
5) Help!!! I lost my Ken Burns tickets for the event! Can you do anything? Unfortunately, TicketSupply.com is unable to help if you have lost your Ken Burns tickets. You can contact the ticket broker to see if he or she can have the venue resend the Ken Burns tickets. However, there are no guarantees so it is important that you keep the Ken Burns tickets safe once you receive them. You can find your Ken Burns ticket broker's information on your receipt that was emailed to you.