FAQ
1) How are KYBBA ticket brokers restricted in their posting and pricing?Ticket brokers must abide by the TicketSupply.com seller agreement. KYBBA tickets must be listed in accordance with any applicable international, federal, state, and local regulations, statutes, and laws. However, TicketSupply.com does not regulate the KYBBA ticket prices.
2) What do I do if I never received or I accidentally deleted the email needed to print my KYBBA tickets?If you did not receive the email needed to print your KYBBA tickets, or you accidentally deleted it, not to worry. Contact your ticket broker listed on your KYBBA receipt. They can resend the KYBBA tickets for you. If you are unable to find your techno & electronic ticket broker information needed, contact us via phone and we will assist you. We are here to make sure that your concert ticket experience is as easy and worry-free as possible.
3) As a buyer of KYBBA tickets, what are my responsibilities?TicketSupply.com requires all KYBBA ticket buyers to review and understand that all sales are final and that KYBBA ticket prices are determined by the ticket brokers. We value your business and we are willing to answer any techno & electronic ticket questions that you may have. Due to the nature of the event industry, TicketSupply.com is not responsible for time, date, or venue changes and can't issue refunds due to any of these changes. Your KYBBA tickets will be good for the rescheduled date.
4) There isn't time to ship my KYBBA tickets; can I get my tickets at will call?Yes, you can either get your KYBBA tickets via will call, digital delivery or local pickup. Select either will call, email or local pickup options on the checkout. If you have already ordered and need to change your KYBBA ticket delivery, be sure to call your ticket broker as soon as possible to discuss delivery options. You can find their contact information on the receipt that is sent to you after you purchased your techno & electronic tickets. Note: If you are picking your KYBBA tickets up at will call, be sure to bring your ID to the box office window.
5) I purchased more than one KYBBA ticket, are all the seats together?Unless it is clearly noted on the KYBBA ticket notes, all of the tickets for the KYBBA event are seated together. If you already purchased, you would most likely be able to see if they were not consecutive seating on your KYBBA receipt.