FAQ
1) What do I do if the latin event that I have tickets for is cancelled and no replacement Los Mirlos event is scheduled?We suggest calling your ticket broker that was listed on your Los Mirlos order receipt. You may need to return the Los Mirlos tickets to receive a full refund. If you have received your Los Mirlos tickets electronically, you do not need to return them. The latin ticket refunds are typically shown on your statement within 5-7 business days once it is processed by the ticket broker.
2) I think I may have received the wrong Los Mirlos tickets. What do I do?It is rare that a buyer will receive the wrong Los Mirlos tickets, but accidents can happen. If you believe that you have received the incorrect Los Mirlos tickets, please contact the ticket broker that is listed on your Los Mirlos receipt and provide your order number. Please note that your name isn't always the name on the latin tickets and that isn't a problem, those are your concert tickets. If the Los Mirlos tickets are in a better section, then the ticket broker might have decided to upgrade your Los Mirlos tickets for free. Please check with the ticket broker to discuss this with them. If they are in fact the wrong Los Mirlos tickets, the ticket broker and us will make every effort to resolve the issue to your satisfaction. Keep in mind that you are covered by our 100% guarantee on latin tickets so you should not have any concerns.
3) Who determines the face value of my Los Mirlos ticket?The artist, venue, or promoter determines the face value of your Los Mirlos ticket. TicketSupply.com does not play any role in determining face values of Los Mirlos or other tickets. Additional charges that may be included in concert tickets price are a facility charge, convenience charge, order processing fee, taxes, and delivery price.
4) How do I know if the Los Mirlos event has been cancelled due to inclement weather?If inclement weather is being experienced on the day of the Los Mirlos event, contact the venue to see if the event has been postponed or cancelled. The concert venue will have the most updated Los Mirlos event information along with any alternate parking arrangements due to treacherous conditions in and around the location.
5) There isn't time to ship my Los Mirlos tickets; can I get my tickets at will call?Yes, you can either get your Los Mirlos tickets via will call, digital delivery or local pickup. Select either will call, email or local pickup options on the checkout. If you have already ordered and need to change your Los Mirlos ticket delivery, be sure to call your ticket broker as soon as possible to discuss delivery options. You can find their contact information on the receipt that is sent to you after you purchased your latin tickets. Note: If you are picking your Los Mirlos tickets up at will call, be sure to bring your ID to the box office window.