FAQ
1) I ordered my Newfound Road tickets. When will they ship?Once you have ordered your Newfound Road tickets, TicketSupply.com sends you an email containing your tracking website/pin as well as information regarding your ticket broker. You can track your Newfound Road tickets using the website link and/or contact your ticket broker for more information. We guarantee that your pop & rock tickets will arrive in time for the Newfound Road event!
2) As a buyer of Newfound Road tickets, what are my responsibilities?TicketSupply.com requires all Newfound Road ticket buyers to review and understand that all sales are final and that Newfound Road ticket prices are determined by the ticket brokers. We value your business and we are willing to answer any pop & rock ticket questions that you may have. Due to the nature of the event industry, TicketSupply.com is not responsible for time, date, or venue changes and can't issue refunds due to any of these changes. Your Newfound Road tickets will be good for the rescheduled date.
3) What do I do if my order for Newfound Road tickets has not been confirmed by the ticket broker?If the pop & rock ticket broker has not confirmed your order for Newfound Road tickets, you should call them to find out if there is a problem with your billing. If the ticket broker is unable to confirm the Newfound Road order because the tickets are sold (this is very rare), they will search the TicketSupply.com marketplace to find other Newfound Road tickets for you or we will allow you to cancel the order for a refund. When looking for alternate Newfound Road tickets, we will try to find those with a similar price and location. However, supply and demand for pop & rock events dictate price and location so there are no guarantees.
4) Who determines the face value of my Newfound Road ticket?The artist, venue, or promoter determines the face value of your Newfound Road ticket. TicketSupply.com does not play any role in determining face values of Newfound Road or other tickets. Additional charges that may be included in concert tickets price are a facility charge, convenience charge, order processing fee, taxes, and delivery price.
5) What do I do if the Newfound Road start time listed on the ticket is different than the time contained in my order information?The start time of the event may have changed since the tickets print date. TicketSupply.com and the ticket broker are not responsible for anyone missing an event due to a time change. Therefore, if you have questions, you should contact the concert venue to determine the correct start time for the Newfound Road event. They would be happy to let you know of any changes to the Newfound Road event.