FAQ
1) What if the Ola Oscura event is postponed?If the Ola Oscura event is postponed, your Ola Oscura tickets will be usable for the postponed event. Since this may be subject to exceptions, you can contact the ticket broker of your Ola Oscura tickets to confirm. Call or send the broker an email using the seller contact information that TicketSupply.com provided to you when you bought your Ola Oscura tickets.
2) I purchased more than one Ola Oscura ticket, are all the seats together?Unless it is clearly noted on the Ola Oscura ticket notes, all of the tickets for the Ola Oscura event are seated together. If you already purchased, you would most likely be able to see if they were not consecutive seating on your Ola Oscura receipt.
3) What do I do if the other concert event that I have tickets for is cancelled and no replacement Ola Oscura event is scheduled?We suggest calling your ticket broker that was listed on your Ola Oscura order receipt. You may need to return the Ola Oscura tickets to receive a full refund. If you have received your Ola Oscura tickets electronically, you do not need to return them. The other concert ticket refunds are typically shown on your statement within 5-7 business days once it is processed by the ticket broker.
4) I want to attend the Ola Oscura event in several cities. Can I view the entire Ola Oscura schedule on the TicketSupply.com web site?Yes, TicketSupply.com lists all the Ola Oscura tour dates to simplify your shopping experience. Just search Ola Oscura or browse the concert section for Ola Oscura. There you will see the Ola Oscura schedule listed and you'll find the dates that the Ola Oscura event will be held in your desired locations. If you have been to a concert event before then be sure to select the best seats for your preference. If you haven't seen Ola Oscura or been to a concert or other concert event then feel free to just ask one of our ticket specialists.
5) Is there a way for me to verify that my Ola Oscura tickets are authentic?Currently, TicketSupply.com does not offer a customer authenticity verification process for Ola Oscura, or any other, tickets. However, TicketSupply.com verifies that all Ola Oscura tickets purchased on its site are authentic. If there should be any doubt, please contact us directly and we'll check into this for you.