FAQ
1) Why isn't my name displayed on my Ottawa PWHL tickets?You are purchasing these Ottawa PWHL tickets from a ticket broker who has obtained them for you from someone who couldn't attend the Ottawa PWHL event. Since the sports venue only scans the ticket barcodes, the name on the Ottawa PWHL ticket is irrelevant. It should not prevent you from seeing Ottawa PWHL and experiencing the full hockey event.
2) I think I may have received the wrong Ottawa PWHL tickets. What do I do?It is rare that a buyer will receive the wrong Ottawa PWHL tickets, but accidents can happen. If you believe that you have received the incorrect Ottawa PWHL tickets, please contact the ticket broker that is listed on your Ottawa PWHL receipt and provide your order number. Please note that your name isn't always the name on the hockey tickets and that isn't a problem, those are your sports tickets. If the Ottawa PWHL tickets are in a better section, then the ticket broker might have decided to upgrade your Ottawa PWHL tickets for free. Please check with the ticket broker to discuss this with them. If they are in fact the wrong Ottawa PWHL tickets, the ticket broker and us will make every effort to resolve the issue to your satisfaction. Keep in mind that you are covered by our 100% guarantee on hockey tickets so you should not have any concerns.
3) What if the Ottawa PWHL event is postponed?If the Ottawa PWHL event is postponed, your Ottawa PWHL tickets will be usable for the postponed event. Since this may be subject to exceptions, you can contact the ticket broker of your Ottawa PWHL tickets to confirm. Call or send the broker an email using the seller contact information that TicketSupply.com provided to you when you bought your Ottawa PWHL tickets.
4) I purchased more than one Ottawa PWHL ticket, are all the seats together?Unless it is clearly noted on the Ottawa PWHL ticket notes, all of the tickets for the Ottawa PWHL event are seated together. If you already purchased, you would most likely be able to see if they were not consecutive seating on your Ottawa PWHL receipt.
5) How do I know if the Ottawa PWHL event has been cancelled due to inclement weather?If inclement weather is being experienced on the day of the Ottawa PWHL event, contact the venue to see if the event has been postponed or cancelled. The sports venue will have the most updated Ottawa PWHL event information along with any alternate parking arrangements due to treacherous conditions in and around the location.