FAQ
1) Can my Patent Pending tickets be sent to an address other than my billing address?Patent Pending tickets that are mailed are sent only to the billing address on file for the buyer. If this is not convenient and the tickets are hard tickets, some Patent Pending ticket brokers allow buyers to select a will call pickup option. If the tickets may be digital tickets, you can check into electronic tickets; these can be printed from any location. If you are not sure if the specific Patent Pending tickets can be electronic tickets, please contact our customer support and they can help you find this information.
2) What do I do if the pop & rock event that I have tickets for is cancelled and no replacement Patent Pending event is scheduled?We suggest calling your ticket broker that was listed on your Patent Pending order receipt. You may need to return the Patent Pending tickets to receive a full refund. If you have received your Patent Pending tickets electronically, you do not need to return them. The pop & rock ticket refunds are typically shown on your statement within 5-7 business days once it is processed by the ticket broker.
3) What do I do if the Patent Pending event that I had tickets for is postponed and rescheduled but I cannot go?If the Patent Pending event is postponed and rescheduled, you may use your tickets on the new date. If you are unable to use them, you might be able to post the Patent Pending tickets for sale elsewhere. As soon as a rescheduled date is announced, TicketSupply.com will update the Patent Pending schedule to reflect the new date. TicketSupply.com is not responsible for postponed Patent Pending events and can not issue any refunds for these. If there is no rescheduled date and the Patent Pending event has been permanently cancelled, please contact your ticket broker (listed on your receipt) for a full refund.
4) Do you provide information regarding the Patent Pending?Yes, we list additional information about the Patent Pending so you can ensure that this is the pop & rock event that you wish to attend. You can also find more information about the concert venue. This will allow you to verify that it is the proper event before you make your Patent Pending ticket purchase.
5) Where does TicketSupply.com get the Patent Pending tickets it offers for sale?The Patent Pending tickets on TicketSupply.com are obtained by a ticket broker who finds individuals, businesses, season ticket holders, who can't attend the event and will purchase them for you. Our 100% guarantees that your Patent Pending tickets are authentic and valid for entry!